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Contributor I
Jan 15, 2022 12:47 PM UTC
Answered

recent app issue

Hi.  My Sonos app started acting wonky yesterday and continues today.  I selected a music channel from my favs using Pandora and even though the music plays the correct station the information screen is "stuck" displaying the wrong music.   I tried switching the channel using Amazon music but same result...still showing different music.  Ideas?  Uninstall and reinstall?   Thanks.

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    AjTrek1
    AjTrek1Answer
    Jan 15, 2022 1:27 PM UTC

    Check your device for updates and yes…delete and reinstall the app. Also is Sonos on S1 or S2 software?

    Together Everyone Achieves More = T.E.A.M.

    2 replies

    AjTrek1
    AjTrek1Answer
    Jan 15, 2022 1:27 PM UTC

    Check your device for updates and yes…delete and reinstall the app. Also is Sonos on S1 or S2 software?

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    Together Everyone Achieves More = T.E.A.M.
    Contributor I
    Jan 15, 2022 1:36 PM UTC

    Thank you for the response, AJ.  I followed your advice and deleted and reinstalled.  It worked.  Again thanks.

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