Random speaker dropping out off group…

Forum|Forum|5 years ago
June 22, 2021
4 replies
136 views

I have 4 x Play One’s in a group and a boost. These have been in this configuration, and location, for approx 4 years with little trouble. Recently (last 2 weeks), at least once a day a speaker will just drop off the group, not always the same speaker, and not be visible at all. Only way to get it back is to turn it off/on. Anyone else experiencing similar, any advice?

Missing Speaker/Room(s)

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Best answer by Ken_Griffiths

Jayg66,
Perhaps try different ‘fixed’ (non-overlapping) WiFi channel for your router and SonosNet - and also set your routers 2.4Ghz channel-width to 20MHz to reduce interference.

So perhaps try your router on channel 1, 6 or 11 (20MHz channel-width)

Then try SonosNet on 1,6 or 11, but obviously ensure it’s a completely different channel than the one selected for the routers 2.4Ghz band.

G

GuitarSuperstar

Lead Maestro

Does rebooting your router help?

"Receive with simplicity everything that happens to you." - Rashi

J

Jayg66Author

Contributor I

Does rebooting your router help?

Thanks for reply, router rebooted (and updated firmware) and still happens.

Ken_GriffithsAnswer

Jayg66,
Perhaps try different ‘fixed’ (non-overlapping) WiFi channel for your router and SonosNet - and also set your routers 2.4Ghz channel-width to 20MHz to reduce interference.

So perhaps try your router on channel 1, 6 or 11 (20MHz channel-width)

Then try SonosNet on 1,6 or 11, but obviously ensure it’s a completely different channel than the one selected for the routers 2.4Ghz band.

J

Jayg66Author

Contributor I

….

Thanks Ken, sounds promising, I’ll give it a try

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