Skip to main content
CR79
Contributor I
Mar 2, 2021 1:09 AM UTC
Answered

random music blaring middle of the night

One of our amps has just started blaring out rap music (that none of us would listen to) incredibly loudly in the middle of the night at a volume we would never use. 
 

Any help? 

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
    ClausNAnswer
    Mar 2, 2021 4:12 AM UTC

    Could a guest have connected to the Amp while on your network to play Spotify? The guest could still have access to play Spotify after leaving your network:

     

    View in thread

    2 replies

    AjTrek1
    AjTrek1
    Mar 2, 2021 3:08 AM UTC

    Hi @CR79 

    Please provide the following information:

    1. What model of Amp...Connect Amp or it’s replacement the Sonos Amp
    2. How is the Amp being used (i.e. powering front speakers in a home theater or in-ceiling or in-wall speakers
    3. Is it grouped to other Sonos
    4. Are there any Alexa or Google devices with alarms or routines linked to your Sonos
    5. If using Alexa or Google is the Amp designated as the default speaker
    6. Are there any children in the your household who might be playing the music
    7. Does anyone outside your household have access to your Sonos (currently or in the pass)
    8. If not sure about number 7...change the password to your account in Settings

     

     

    Translate
    Together Everyone Achieves More = T.E.A.M.
    ClausNAnswer
    Mar 2, 2021 4:12 AM UTC

    Could a guest have connected to the Amp while on your network to play Spotify? The guest could still have access to play Spotify after leaving your network:

     

    Translate
      Terms & ConditionsAccessibility statement