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hundekuchen
Contributor I
February 14, 2021
Question

Radio stops playing on Sonos

  • February 14, 2021
  • 1 reply
  • 113 views

We run a sonos system with different players but without bridge. Excellent wireless network. But we loose every few minutes the contact to the radio stations. The duration of loss and the intervall of loass is never the same. Our internet connection is via fibre and stable. A restart of the controller did not help. Software is said to be updated.

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1 reply

James L.
James L.
Retired Community Staff
February 15, 2021

Hi @hundekuchen, welcome to the community.

 

Are you only experiencing audio dropouts with radio stations? Do you experience the same thing with other music services such as Spotify or Apple Music? 

I’d recommend giving our article on Music service audio issues a read and try some of the solutions there. If nothing on that page works, our Support Team would be more than happy to take a look at your system and help troubleshoot your issues.

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