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Contributor I
Dec 9, 2020 10:43 AM UTC
Question

Radio has silent pauses

A new issue has arisen in recent months: the radio blips, sometimes several times and hour.  It goes silent and then after a few seconds it comes back.  I followed all these suggestions to no affect: https://support.sonos.com/s/article/305?language=en_US  First I thought it was my 6 year old Connect being, well, just old, but the same issue is happening on 2 brand new Ones.

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    1 reply

    controlav
    Lead Maestro
    Dec 9, 2020 1:52 PM UTC

    There are tens of thousands of radio stations on tens of different services, you’ll probably need to be a little more specific.

    Easiest way is to get a diagnostic code and get Sonos support to have a look.

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