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Contributor I
Feb 6, 2021 1:32 PM UTC
Answered

Pulse sound

Why do I get random single pulse sounds coming through my speaker?

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    Lead Maestro
    Feb 6, 2021 7:53 PM UTC

    Is it a notification from Alexa? Ask “Alexa, what are my notifications?”

    "Receive with simplicity everything that happens to you." - Rashi

    6 replies

    Annazel S
    Retired Sonos Staff
    Feb 6, 2021 7:44 PM UTC

    Hi @pf0718.

    Thanks for reaching out and welcome to the community! Let me check it for you.

    Are you getting this with high-frequency sounds? Can you try to test with lower frequency content?

    When did you start to notice the issue?

    Was there any change made on your system or network recently?

    Is this happening on any music service that you use for playback?

     

    Looking forward to hearing from you soon.

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    pf0718Author
    Contributor I
    Feb 6, 2021 7:51 PM UTC

    It is happening when there is no music playing and the speaker is idle. It’s like a notification sound 

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    Lead Maestro
    Feb 6, 2021 7:53 PM UTC

    Is it a notification from Alexa? Ask “Alexa, what are my notifications?”

    Translate
    "Receive with simplicity everything that happens to you." - Rashi
    pf0718Author
    Contributor I
    Feb 6, 2021 8:26 PM UTC

    No it isn’t 👍🏻It’s the same sound as when Alexa wakes up but just does it randomly every couple of hours or so 

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    Lead Maestro
    Feb 6, 2021 8:33 PM UTC

    Do you need the Wake Word Chime? Have you tried turning it off in the Sonos app?

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    "Receive with simplicity everything that happens to you." - Rashi
    pf0718Author
    Contributor I
    Feb 6, 2021 8:51 PM UTC

    Ah yes, that’s probably what it is, reacting to something from the tv. I’ve turned it off so see how it goes! Thanks 🙏🏻 

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