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mhenrixon
mhenrixon
Contributor I
August 9, 2021
Answered

Problems with Symfonisk

  • August 9, 2021
  • 2 replies
  • 198 views

I am running into something very similar to this 

my problem however is the opposite, the second I connect the speaker to the Ethernet port, it just disappears. 
 

the speaker is still connected to Ethernet and I can see it in my fritzbox 7530 but the Sonos app can’t find it. 
 

i have 5 sonos speakers (symfonisk) they all have the same problem. I recently got rid of my Google Wi-Fi because the fritzbox offers me 4x the performance. I just didn’t think my sonos speakers would stop working. 

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Best answer by Ken_Griffiths

A suggestion… Perhaps check your router configuration pages to see if the WiFi network is isolated from the wired LAN. You are perhaps looking for something like a check-box in the settings, perhaps with a label similar to ‘AP Isolation’ either on, or near to, your WiFi security settings page.

2 replies

Ken_Griffiths
Ken_GriffithsAnswer
August 9, 2021

A suggestion… Perhaps check your router configuration pages to see if the WiFi network is isolated from the wired LAN. You are perhaps looking for something like a check-box in the settings, perhaps with a label similar to ‘AP Isolation’ either on, or near to, your WiFi security settings page.

    mhenrixon
    mhenrixonAuthor
    Contributor I
    August 10, 2021

    That was indeed it @Ken_Griffiths ! I had to call my internet provider to add a profile that allows connection between my LAN and my WLAN. 

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