Contributor I

problems with sonos connection

Forum|Forum|5 years ago
May 23, 2021
1 reply
46 views

Hello,

I own a sonos 1 and a sonos Play 1 that are synchronised.

From time to time the Sonos play 1 stop playing, you can see the equalizer icon moving on the app icon but there is no sound coming out from the device.

When this happen I try to stop the music or mute one of the speakers, even reset completly the app but it does not work.

The sound just randomly come back on the sonos play 1 for no apparent reasons.

what should I do ?

thks for your help

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

G

GuitarSuperstar

Lead Maestro

You can try unplugging both speakers from power for about a minute and rebooting your router. If possible, try connecting one speaker to the router with an ethernet cable.

"Receive with simplicity everything that happens to you." - Rashi

Sign up

Login to the community