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Contributor II
Jan 3, 2024 5:32 PM UTC
Answered

probleme sonos connect

Bonjour

Le voyant avant de mon sonos connect ne sallume plus et les voyant de l ethernet clignottent.

Il nest pas reconnu par l appli.

Une solution svp

 

Moderator edit:
Google Translate-

 

Good morning

The front light on my connected sonos no longer lights up and the ethernet lights are flashing.

It is not recognized by the app.

A solution please

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Corry P
Corry PAnswer
Sonos Staff
Jan 4, 2024 12:05 PM UTC

Hi @hysteria50 

Welcome to the Sonos Community!

This sounds very much like a hardware failure, but I recommend you get in touch with our technical support team to verify.

I hope this helps.

 

Google Translate:

Bienvenue dans la communauté Sonos !

Cela ressemble beaucoup à une panne matérielle, mais je vous recommande de contacter notre équipe d'assistance technique pour vérifier.

J'espère que ça aide.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

1 reply

Corry P
Corry PAnswer
Sonos Staff
Jan 4, 2024 12:05 PM UTC

Hi @hysteria50 

Welcome to the Sonos Community!

This sounds very much like a hardware failure, but I recommend you get in touch with our technical support team to verify.

I hope this helps.

 

Google Translate:

Bienvenue dans la communauté Sonos !

Cela ressemble beaucoup à une panne matérielle, mais je vous recommande de contacter notre équipe d'assistance technique pour vérifier.

J'espère que ça aide.

Translate
"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein