Skip to main content
Simobenn73
Contributor I
Nov 27, 2020 9:57 AM UTC

Problem authorizing Spotify on Sonos Ipad app

For some reason, there is an error authorising my Spotify premium account through the Sonos IPad app.  No error code, just a bland message stating error.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

3 replies

Mark P
Mark P
Retired Sonos Staff
Nov 27, 2020 4:27 PM UTC

Hi @Simobenn73.

Welcome, thank you for reaching out to Sonos Community, I totally understand where you're coming from and I’m here to help.

Have you tried a different controller to see if your Spotify will be able to add in the Sonos application?

How about the username and password?

I suggest trying to remove and re-add Spotify in the Sonos application.

Is it just in the Sonos application you having an issue with reauthorizing your Spotify?

Let us know if it works. If you need help with any other information, please be sure to let us know.

Translate
Help others find useful content by clicking the like button and selecting the best answer to your question
Simobenn73Author
Contributor I
Nov 28, 2020 2:16 AM UTC

All sorted now thanks i had to authorise Spotify to allow other devices before authorising the connection through Sonos.

Translate
    Mark P
    Mark P
    Retired Sonos Staff
    Nov 28, 2020 3:46 PM UTC

    Hi @Simobenn73.

    Welcome, thank you for reaching back to Sonos Community.

    Glad it works this time.

    Enjoy your music.

    Chears.

    If you need help with any other information, please be sure to let us know.

    Translate
    Help others find useful content by clicking the like button and selecting the best answer to your question
    Terms & ConditionsAccessibility statement