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Simobenn73
Contributor I
November 27, 2020

Problem authorizing Spotify on Sonos Ipad app

  • November 27, 2020
  • 3 replies
  • 811 views

For some reason, there is an error authorising my Spotify premium account through the Sonos IPad app.  No error code, just a bland message stating error.

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3 replies

Mark P
Mark P
Retired Sonos Staff
November 27, 2020

Hi @Simobenn73.

Welcome, thank you for reaching out to Sonos Community, I totally understand where you're coming from and I’m here to help.

Have you tried a different controller to see if your Spotify will be able to add in the Sonos application?

How about the username and password?

I suggest trying to remove and re-add Spotify in the Sonos application.

Is it just in the Sonos application you having an issue with reauthorizing your Spotify?

Let us know if it works. If you need help with any other information, please be sure to let us know.

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Simobenn73Author
Contributor I
November 28, 2020

All sorted now thanks i had to authorise Spotify to allow other devices before authorising the connection through Sonos.

    Mark P
    Mark P
    Retired Sonos Staff
    November 28, 2020

    Hi @Simobenn73.

    Welcome, thank you for reaching back to Sonos Community.

    Glad it works this time.

    Enjoy your music.

    Chears.

    If you need help with any other information, please be sure to let us know.

    Help others find useful content by clicking the like button and selecting the best answer to your question
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