Port status light

Forum|Forum|3 years ago
September 17, 2023
13 replies
737 views

I can't turn off my Port status light. The problem started with an earlier software - maybe 15.4, and was corrected in 15.7. Now the problem is back with 15.7.1. I've tried rebooting the Port, router and iPhone. Any suggestions?

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Best answer by MrZack

RESOLVED

The status light now responds to the on/off toggle, but it took multitude of steps.

Unplug power and input RCA (ZEN phono stage)
Factory reset per Sonos instructions. The Port status was still flashing after 30 min, so I repeated the reset.
Reconnected everything once the Port stabilized. Status light still would not toggle off.
With a record playing on the turntable I cycled through the delay and source level settings.
The status light now toggles on/off normally.

Show previous replies

M

MrZackAuthorAnswer

Contributor I

RESOLVED

The status light now responds to the on/off toggle, but it took multitude of steps.

Unplug power and input RCA (ZEN phono stage)
Factory reset per Sonos instructions. The Port status was still flashing after 30 min, so I repeated the reset.
Reconnected everything once the Port stabilized. Status light still would not toggle off.
With a record playing on the turntable I cycled through the delay and source level settings.
The status light now toggles on/off normally.

Airgetlam

Fascinating. I can see no reason why a factory reset would have made a difference, other than reload the OS completely.

At least you’ve resolved it.

Bruce

Ken_Griffiths

Yes, that’s really quite strange behaviour, I would maybe just keep a lookout for the Port, going forward, but glad you got it resolved for now @MrZack.

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