Port dysfunction

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This topic is a year old and it was dismissed as being solved. It’s not. I’m reactivating my Port after two years of retirement for all Sono equipment I own. That’s another story. I factory reset it and it updated its OS. Left channel does not work. It’s not cables or stereo equipment. A simple swap of L/R validates the source as the Port. Wassup?

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rattyAnswer

This topic is a year old and it was dismissed as being solved. It’s not.

Which topic was that? You only just joined the community.

Left channel does not work. It’s not cables or stereo equipment. A simple swap of L/R validates the source as the Port. Wassup?

It sounds like a failure of one channel of the analog output stage is what’s up. It sometimes happens. I suggest you connect a budget DAC to the digital output.

rattyAnswer

This topic is a year old and it was dismissed as being solved. It’s not.

Which topic was that? You only just joined the community.

Left channel does not work. It’s not cables or stereo equipment. A simple swap of L/R validates the source as the Port. Wassup?

It sounds like a failure of one channel of the analog output stage is what’s up. It sometimes happens. I suggest you connect a budget DAC to the digital output.

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J

John B3Author

Contributor I

Thank you. That sounds like exactly what it is (unfortunately). A review of past posts seemed to indicate the problem was more widespread than a one-off device malfunction. Several folks pegged it to a (then) recent update. Before adding this device to my Sonos graveyard (> 50% attrition) I was hoping to find a software/firmware solution. Thank you for responding.

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ratty

No need to consign the device to any graveyard if you simply add a cheap DAC.

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