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Contributor I
Mar 31, 2023 4:24 PM UTC
Answered

Port digital output lacking treble

Hello,

my recently acquired port seems ti be a little dull when I connect it to myself Audiolab DAC .

I’m a sonos owner for more than 15 years now . I A/B compared myself old sonos connect plug in the COAX1 of my DAC and myself PORT connected to the COAX2 port.
Everything is OK with te connecte but the PORT seems to be muffled. The cymbals sound level is very low compared to the connect sound. With the RCA output there is no problem. I also swapped the DAC input , same problem.

The output setup of both sonos is fixed volume.
 Did you notices this problem and did you fixed it?
Thanks.
 

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Corry P
Corry PAnswer
Sonos Staff
Apr 27, 2023 11:39 AM UTC

Hi @Karimg et al

We now consider this issue fully resolved. If anyone is still experiencing problems, I recommend they get in touch with our technical support team. 

Thank you for your patience.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

13 replies

KarimgAuthor
Contributor I
Apr 18, 2023 7:52 PM UTC

Testing the 15.3 revision. It’s better. 👍
 

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Prominent Collaborator I
Apr 19, 2023 7:07 AM UTC

But still on the analog output, when you adjust the slider on fx the balance control, the bass slider still changes completely randomly.

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Corry P
Corry PAnswer
Sonos Staff
Apr 27, 2023 11:39 AM UTC

Hi @Karimg et al

We now consider this issue fully resolved. If anyone is still experiencing problems, I recommend they get in touch with our technical support team. 

Thank you for your patience.

Translate
"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein