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Mrgeefizzle
Contributor I
February 21, 2021
Answered

Podcast re-starting after pause

  • February 21, 2021
  • 6 replies
  • 351 views

Moved recently and now when pausing podcast through Sonos, it won’t allow me to resume but instead re-starts from beginning.  I assume this has something to do with my network, but can’t figure out the solution.  Any advice? 

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Best answer by Corry P

Hi @Mrgeefizzle 

Welcome to the Sonos Community!

Are you still having this problem? I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system.

6 replies

GuitarSuperstar
Lead Maestro
February 21, 2021

What music service are you using to listen to podcasts?

"Receive with simplicity everything that happens to you." - Rashi
    MrgeefizzleAuthor
    Contributor I
    February 21, 2021

    I use the Apple Podcasts app. (disregard)

    MrgeefizzleAuthor
    Contributor I
    February 21, 2021

    Sorry, i was mistaken, TuneIn is the service. 

    GuitarSuperstar
    Lead Maestro
    February 21, 2021

    Try removing TuneIn from your music services in the Sonos app and re-adding it. Also restart your phone.

    "Receive with simplicity everything that happens to you." - Rashi
      MrgeefizzleAuthor
      Contributor I
      February 21, 2021

      I removed via Computer in Sonos preferences. Rebooted computer and phone for good measure.  : )  When i reload TuneIn, it seemed to remember my favorited podcasts.  I tried starting one, pausing and fast forwarding. It gives me the same error message: This song is not encoded correctly.

      I loaded several random podcast and was able to forward and pause with no issue.  However the two podcast that i wanted still have the same issue.  Will keep playing around to see if i can fix.  

      Thanks!

      Corry P
      Corry PAnswer
      Sonos Staff
      March 9, 2021

      Hi @Mrgeefizzle 

      Welcome to the Sonos Community!

      Are you still having this problem? I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system.

      "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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