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davidsco27
Contributor I
Sep 16, 2022 4:35 PM UTC
Answered

Plex via Sonos unable to add some Playlists

I have a number of playlists created in Plex. Most I can play with Sonos, but the ALL MUSIC one throws an unable to add playlist error, as does a large music one I created 

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Ken_Griffiths
Ken_GriffithsAnswer
Sep 16, 2022 8:00 PM UTC

The playlists mentioned are perhaps hitting some kind of limitation. In Sonos usually, if a playlist cannot be loaded to a room queue within 15 seconds, it will time out.

I’m not too sure if there are any separate Plex limitations with their service in the Sonos App, but maybe make a backup of the large playlist and then reduce the amount of tracks in the original version and see if it will then eventually load to a Sonos device queue at/near a particular number of tracks to give you some indication of where to perhaps limit the size of your Plex playlists for Sonos, going forward.

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6 replies

Ken_Griffiths
Ken_GriffithsAnswer
Sep 16, 2022 8:00 PM UTC

The playlists mentioned are perhaps hitting some kind of limitation. In Sonos usually, if a playlist cannot be loaded to a room queue within 15 seconds, it will time out.

I’m not too sure if there are any separate Plex limitations with their service in the Sonos App, but maybe make a backup of the large playlist and then reduce the amount of tracks in the original version and see if it will then eventually load to a Sonos device queue at/near a particular number of tracks to give you some indication of where to perhaps limit the size of your Plex playlists for Sonos, going forward.

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    davidsco27Author
    Contributor I
    Sep 18, 2022 2:54 PM UTC

    The playlists mentioned are perhaps hitting some kind of limitation. In Sonos usually, if a playlist cannot be loaded to a room queue within 15 seconds, it will time out.

    I’m not too sure if there are any separate Plex limitations with their service in the Sonos App, but maybe make a backup of the large playlist and then reduce the amount of tracks in the original version and see if it will then eventually load to a Sonos device queue at/near a particular number of tracks to give you some indication of where to perhaps limit the size of your Plex playlists for Sonos, going forward.

    Yea, I'm gathering that's it. Kinda lame it can't handle all playlists

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    Ken_Griffiths
    Ken_Griffiths
    Sep 18, 2022 3:43 PM UTC

    The playlists mentioned are perhaps hitting some kind of limitation. In Sonos usually, if a playlist cannot be loaded to a room queue within 15 seconds, it will time out.

    I’m not too sure if there are any separate Plex limitations with their service in the Sonos App, but maybe make a backup of the large playlist and then reduce the amount of tracks in the original version and see if it will then eventually load to a Sonos device queue at/near a particular number of tracks to give you some indication of where to perhaps limit the size of your Plex playlists for Sonos, going forward.

    Yea, I'm gathering that's it. Kinda lame it can't handle all playlists

    It’s rare I use more than 500 tracks in any playlist anyway personally speaking  - plus it’s quick/easy to add plenty more playlists to the existing room queue. I can load the files locally too from the NAS and in that circumstance, I have no issues loading 25,697 tracks which is every track I possess at the moment, but loads fairly quickly across the LAN and well within the 15 second time-out period.

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    davidsco27Author
    Contributor I
    Sep 23, 2022 2:58 PM UTC

    The playlists mentioned are perhaps hitting some kind of limitation. In Sonos usually, if a playlist cannot be loaded to a room queue within 15 seconds, it will time out.

    I’m not too sure if there are any separate Plex limitations with their service in the Sonos App, but maybe make a backup of the large playlist and then reduce the amount of tracks in the original version and see if it will then eventually load to a Sonos device queue at/near a particular number of tracks to give you some indication of where to perhaps limit the size of your Plex playlists for Sonos, going forward.

    Yea, I'm gathering that's it. Kinda lame it can't handle all playlists

    It’s rare I use more than 500 tracks in any playlist anyway personally speaking  - plus it’s quick/easy to add plenty more playlists to the existing room queue. I can load the files locally too from the NAS and in that circumstance, I have no issues loading 25,697 tracks which is every track I possess at the moment, but loads fairly quickly across the LAN and well within the 15 second time-out period.

    I want it to random play from all my music

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    controlav
    controlav
    Lead Maestro
    Sep 23, 2022 9:13 PM UTC

    Sonos do not recommend lists from music services contain more than 500 items.

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    Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
      davidsco27Author
      Contributor I
      Sep 24, 2022 12:48 AM UTC

      Sonos do not recommend lists from music services contain more than 500 items.

      Good for them.  I don’t recommend they don’t support them if they want people to buy their products

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