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freeberg_
Contributor I
December 24, 2020
Question

Playback reliability sucks

  • December 24, 2020
  • 1 reply
  • 49 views

Hi, I went from never having issues with playback reliability to either A) pausing and restarting a few seconds later every few minutes or B) giving an error message (it varies but usually about playback starting elsewhere) and just stopping.  This never used to happen, but issues started around the time I upgraded my WiFi to Eero and switched my primary streaming service from Google Play to Spotify. 

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1 reply

Airgetlam
Airgetlam
December 24, 2020

Not much hard data here, but traditionally, Sonos doesn’t play well with other mesh networks. You should probably be running in wired mode, as discussed in the wired and wireless modes FAQ. Probably also worth perusing the wifi interference FAQ, perhaps particularly when it discusses sources of interference from both outside your network, and outside your home.

 

Bruce
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