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sonos_buron
Contributor I
Nov 23, 2021 7:51 AM UTC
Answered

"Play next" Spotify song gets skipped

Whenever I add Spotify songs as “Play Next” they get skipped. This is 100% reproducible on all speakers for the last several months. Going back and manually selecting the skipped song in the queue will play it normally.

I have submitted diagnostics no. 2032647070, captured immediately after a failed playback.

I would appreciate guidance on how to resolve this.

 

Thanks,

Jakob

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James L.
James L.Answer
Retired Community Staff
Nov 23, 2021 4:45 PM UTC

Hi @sonos_buron,

 

Thanks for reaching out. We are aware of this problem and are investigating it, but we do not have any other information to provide at this time. 

As this only affects Spotify within the Sonos app you can use Spotify Connect as a workaround for the time being.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

1 reply

James L.
James L.Answer
Retired Community Staff
Nov 23, 2021 4:45 PM UTC

Hi @sonos_buron,

 

Thanks for reaching out. We are aware of this problem and are investigating it, but we do not have any other information to provide at this time. 

As this only affects Spotify within the Sonos app you can use Spotify Connect as a workaround for the time being.

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Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.