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Alonzo Mosley
Alonzo Mosley
Headliner I
January 22, 2021

Play 3 Stereo Pair, (R) Channel Drops

  • January 22, 2021
  • 6 replies
  • 120 views

Confirmed that stereo separation is correct (i.e., right channel music is going through right channel, left through left).

Right channel drops in and out; left is fine.

Have separated and remarried speakers.

Unplugged and replugged R speaker.

Separated and remarried them again.

Listening to music in Music Library.

 

Diagnostic ticket 1434310833

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6 replies

Alonzo Mosley
Alonzo MosleyAuthor
Headliner I
January 22, 2021

Also when streaming AZN Music.

Dan: You're gonna need to get someone to fix my computer. Kim: What's wrong with it? Dan: It's in several pieces on my floor.
GuitarSuperstar
Lead Maestro
January 22, 2021

Have you tried resetting your router? Do you have the ability to wire one of the speakers (preferably the left) to the router or your network with an ethernet cable?

"Receive with simplicity everything that happens to you." - Rashi
Alonzo Mosley
Alonzo MosleyAuthor
Headliner I
January 22, 2021

I have a Boost wired into the router and the left speaker plugged into the router.

Have not rebooted.

Dan: You're gonna need to get someone to fix my computer. Kim: What's wrong with it? Dan: It's in several pieces on my floor.
GuitarSuperstar
Lead Maestro
January 22, 2021

You could also try changing the SonosNet Channel in the Sonos app.

"Receive with simplicity everything that happens to you." - Rashi
Alonzo Mosley
Alonzo MosleyAuthor
Headliner I
January 24, 2021

Rebooted everything, including the router. Same issue.

Changed channels and rebooted one speaker. Now everything is gone.

I get so so frustrated with Sonos in a way I’ve never been frustrated in 40+ years of having audio equipment.

Dan: You're gonna need to get someone to fix my computer. Kim: What's wrong with it? Dan: It's in several pieces on my floor.
GuitarSuperstar
Lead Maestro
January 24, 2021

Maybe you could try running both speakers on WiFi since you already have a Boost connected to the router. Or disconnect the Boost and just have the left Play:3 connected to the router.

"Receive with simplicity everything that happens to you." - Rashi
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