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Romain P.
Contributor I
October 14, 2020
Question

Play:1 qui grésille

  • October 14, 2020
  • 1 reply
  • 1105 views

Bonjour,

Je suis l’heureux propriétaire de 6 enceintes play:1 et suite à un changement de box pour passage à la fibre et plusieurs manipulations, une des enceintes grésille maintenant…

Pensez-vous que cela puisse être réparable?

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1 reply

Mark P
Mark P
Retired Sonos Staff
October 15, 2020

Hi @Romain P.

Welcome, thank you for reaching out to Sonos Community, I totally understand where you're coming from and I’m here to help.

Is the location of the play:1 is open space?

Is the air can easily pass-thru or well ventilated? 

have you already tried to put it in a different location and does it still overheat?

You can try to get probably a cooling system or put it near doors or windows.

If its still overheats a lot our phone support can probably take a look at your device.

Let us know if it works. If you need help with any other information, please be sure to let us know.

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