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Contributor I
Dec 19, 2020 7:31 PM UTC
Question

Play 1 dead with no light and unrecognized by system

I have a Play 1 that started having intermittent connectivity issues. If I unplugged it and plugged it back in it was sometimes recognized but after time there is no light and it no longer will be recognized. I tried the factory reset to no avail. It’s past warrany and I’m wondering if this is now a black paperweight?

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    1 reply

    Stanley_4
    Grand Maestro
    Dec 19, 2020 10:36 PM UTC

    If you call Sonos you might get a deal due to the out of warranty one dying.

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