Pairing Beam with TV Source = Dropouts

Forum|Forum|4 years ago
September 12, 2022
22 replies
294 views

Hello

Have not had any issues before pairing my Beam (with TV source) to Play:1’s / Roam etc.

However now when I try and do it I get constant drop outs on any of the paired speakers. I’ve tried several Play:1’s and a Roam to no avail. I contacted Sonos support, sent diags and they came back saying that TV Source is unsupported? WTF? Whats the point of a Beam if the input from TV is not supported.

Anyway, any suggestions? I’m on 14.14 and this happened sometime between the end of July and end of August.

Thanks

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Best answer by craw19

So I switched off the 5Ghz channel temporarily and allowed all Sonos to connect to 2.4Ghz.

Switched 5Ghz back on and everything stayed on 2.4 and now works a treat.

Thanks for your help. I will never use the word “pairing” again 😉

Show previous replies

J

John B

Looks like you should be on mode 2.

C

craw19AuthorAnswer

Trending Lyricist I

So I switched off the 5Ghz channel temporarily and allowed all Sonos to connect to 2.4Ghz.

Switched 5Ghz back on and everything stayed on 2.4 and now works a treat.

Thanks for your help. I will never use the word “pairing” again 😉

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