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Stokes
Contributor I
October 2, 2021
Answered

of two Iphones, one is not finding all speakers

  • October 2, 2021
  • 1 reply
  • 48 views

Hi everyone. I have an annoying problem with my sonos equipment. we are using 5 sonos 1, 1 center, 1 sub and 1 amp. We are accessing all via two iphones to acces our sonos equipment. One shows all speakers the other is missing some. Why is that ? Both phones have been restarted and are all connected to the same wifi as the entire sonos equipment. 

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    Best answer by buzz

    Rather than a reboot, try force close on the phone that is “missing” some players.

    If this does not cure the issue, submit a diagnostic from both phones, log their confirmations and contact SONOS support.

    1 reply

    buzz
    buzzAnswer
    Grand Maestro
    October 2, 2021

    Rather than a reboot, try force close on the phone that is “missing” some players.

    If this does not cure the issue, submit a diagnostic from both phones, log their confirmations and contact SONOS support.

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