Skip to main content
Stokes
Contributor I
Oct 2, 2021 1:53 PM UTC
Answered

of two Iphones, one is not finding all speakers

Hi everyone. I have an annoying problem with my sonos equipment. we are using 5 sonos 1, 1 center, 1 sub and 1 amp. We are accessing all via two iphones to acces our sonos equipment. One shows all speakers the other is missing some. Why is that ? Both phones have been restarted and are all connected to the same wifi as the entire sonos equipment. 

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
    buzz
    buzzAnswer
    Grand Maestro
    Oct 2, 2021 5:18 PM UTC

    Rather than a reboot, try force close on the phone that is “missing” some players.

    If this does not cure the issue, submit a diagnostic from both phones, log their confirmations and contact SONOS support.

    View in thread

    1 reply

    buzz
    buzzAnswer
    Grand Maestro
    Oct 2, 2021 5:18 PM UTC

    Rather than a reboot, try force close on the phone that is “missing” some players.

    If this does not cure the issue, submit a diagnostic from both phones, log their confirmations and contact SONOS support.

    Translate
      Terms & ConditionsAccessibility statement