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User69
Contributor II
November 18, 2020

Not existing bridge found during S2 update

  • November 18, 2020
  • 2 replies
  • 99 views

I used Sonos removal tool to remove old Bridge device and add then Boost. Everything went ok but when trying to update for S2, update software informs me about existing Bridge and not allowing me to update for S2. However, as it was already removed and I do not find the Bridge even from Sonos system list. What should I do to be able to update for S2? System restart???

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2 replies

User69Author
Contributor II
November 19, 2020

Case solved! Update was not possible thru the Sonos web site due the issues above but when usin update option from S1 controller it was functioning.

Mark P
Mark P
Retired Sonos Staff
November 19, 2020

Hi @User69.

Welcome, thank you for reaching out to Sonos Community and providing a fix to your issue.

Just to add our mobile phone is your Sonos primary controller so any changes should be done first to our mobile phone.

And its much easier to use since the interface of the mobile app is user friendly.

If you need help with any other information, please be sure to let us know.

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