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Old ogre
Contributor I
Feb 1, 2021 2:55 PM UTC

Not connecting

Ive recently bought a sonos boost as i would like to add more products but not until i get it working. The app sees the boost instantly but then will not connect this is a pain ive spoken to sonos i haveeven spoken to my hub provider none of them can help me, anyone have any ideas or a solution. 

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    4 replies

    GuitarSuperstar
    Lead Maestro
    Feb 1, 2021 3:43 PM UTC

    Do you get an error message that the Boost won’t connect?

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    "Receive with simplicity everything that happens to you." - Rashi
    Old ogreAuthor
    Contributor I
    Feb 1, 2021 3:46 PM UTC

    No error message just comes up saying boost did not connect turn it off and back on and try again

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    GuitarSuperstar
    Lead Maestro
    Feb 1, 2021 6:26 PM UTC

    Did you or do you have any other Sonos products wired to your router with a ethernet cable?

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    "Receive with simplicity everything that happens to you." - Rashi
    Old ogreAuthor
    Contributor I
    Feb 2, 2021 9:54 AM UTC

    No i dont have any connected by cable i just have two play onesl connected wirelessly 

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