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Darkiedem
Contributor I
May 10, 2023 2:06 AM UTC
Answered

No sound from connect

I have a turntable and cd player feeding into an amplifier attached to a Connect module. The app indicates that music is being played but there is no sound. Can anyone suggest why this is happening?

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buzz
buzzAnswer
Grand Maestro
May 10, 2023 4:36 AM UTC

SONOS is different from your YAMAHA. Inputs (Line-In, music services, or TV’s) and outputs (Line-Out, or speakers) are simply resources on the network. Any input can play on any combination of outputs. Each SONOS lone player, paired players, or surround system becomes a “Room”. Rooms can be “Grouped” to play the same music.

The turntable will be associated with a Room. Your confusion results from the Yamaha era where everything was attached to the same box. First pick a room where you want to listen, Group more rooms if you like, then pick a source. Line-In(s) will be listed as a music source. 

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6 replies

Airgetlam
Airgetlam
May 10, 2023 3:04 AM UTC

What happens when you connect just the CD player directly to the CONNECT’s line in? Are you running S1 or S2? Can you stream music to the CONNECT, and it is only the line in that isn’t working? What did Sonos support say when you submitted a diagnostic report, and called in?

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Bruce
DarkiedemAuthor
Contributor I
May 10, 2023 3:50 AM UTC

Hi Bruce. Connected the cd direct to the Connect and it worked. Just not on the room I had selected which to me indicates I may need to reset how the components are configured. Will see if the same thing happens with the Phono. Thank you for the advice. I'm running S2 and I think things went awry after an upgrade from S1. 

I switched from a Yamaha stereo system to the Sonos for the wifi convenience. My software engineer son Jahan  loves my old  Yamaha but I struggle with the modern tech. Shame we live a long way from each other.  Any other advice would be gratefully received. Paul

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buzz
buzz
Grand Maestro
May 10, 2023 4:16 AM UTC

Don’t Factory Reset anything without further consult.

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    DarkiedemAuthor
    Contributor I
    May 10, 2023 4:20 AM UTC

    Not sure if I could. 

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    buzz
    buzzAnswer
    Grand Maestro
    May 10, 2023 4:36 AM UTC

    SONOS is different from your YAMAHA. Inputs (Line-In, music services, or TV’s) and outputs (Line-Out, or speakers) are simply resources on the network. Any input can play on any combination of outputs. Each SONOS lone player, paired players, or surround system becomes a “Room”. Rooms can be “Grouped” to play the same music.

    The turntable will be associated with a Room. Your confusion results from the Yamaha era where everything was attached to the same box. First pick a room where you want to listen, Group more rooms if you like, then pick a source. Line-In(s) will be listed as a music source. 

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      DarkiedemAuthor
      Contributor I
      May 10, 2023 4:50 AM UTC

      Thanks Buzz. Just beginning to understand that. Thought I had to have a separate room for the  Connect but the line in can work for all rooms. 

      Thanks guys. 

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