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ameyer429
Contributor I
Feb 21, 2021 11:37 AM UTC
Question

No power on Connect:Amp

Hi, I have 2 connect:amps - 1 for the kitchen and 1 for the dining room. Yesterday, the kitchen one just stopped working. There is no power. I tried changing the dis on the plug and switching the power cables but no lights come on.

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1 reply

Ken_Griffiths
Ken_Griffiths
Feb 21, 2021 12:20 PM UTC

Hi, I have 2 connect:amps - 1 for the kitchen and 1 for the dining room. Yesterday, the kitchen one just stopped working. There is no power. I tried changing the dis on the plug and switching the power cables but no lights come on.

It sounds rather like a power supply issue - you likely need to contact/chat with sonos support, to see if they can assist.

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