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Contributor I
Apr 3, 2021 7:23 AM UTC

No connection to products everytime I open the app

Hello

Can someone tell me why I have to go through the’fix’ on the app and then on/off router everytime I start my Sonos app to play anything.

No router change since installation….

Rhanks

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2 replies

Apr 3, 2021 8:17 AM UTC

Please provide details of network.  Router make and model?  Mesh? Access points or extenders? Dual band router, and if so are there separate SSIDs for the two bands?

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controlav
Lead Maestro
Apr 3, 2021 2:16 PM UTC

Sounds like you have a crap router, hard to be sure without more info.

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