new system

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Just had our new system set up yesterday. It worked fine...turned the TV this morning and getting a message that the system can't be found.

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PGuerinAnswer

Contributor I

Thank you both for the responses. I tried something super simple...I restarted my phone and it was all better. Not sure why it did that but its working now. Again, thank you so much for the quick response. I many need you again.

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GuitarSuperstar

Lead Maestro

Unplug the Beam from power for a couple of minutes and reboot your router and phone.

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"Receive with simplicity everything that happens to you." - Rashi

controlav

Lead Maestro

What Sonos devices do you have? What router do you have? How are your Sonos devices connect: Ethernet, WiFi, or SonosNet? Turning the TV on has no effect on the Sonos system, so I assume your mobile app is giving an error, what is it exactly (a screenshot would help).

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

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PGuerinAuthorAnswer

Contributor I

Thank you both for the responses. I tried something super simple...I restarted my phone and it was all better. Not sure why it did that but its working now. Again, thank you so much for the quick response. I many need you again.

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