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Stella1664
Contributor I
Apr 7, 2021 4:40 PM UTC
Answered

Netgear Nighthawk - system dropping/product cannot be found

Having already seen a post with the same name - totally stolen - i am having the same issue. 

Set everything up and i have regular disconnections from the app and i cant then control anything. The only remedy is to plug in my Sonos One via ethernet and wait a few seconds where the app then recognises the remaining Playbar and 2x Play:3….. super infuriating.

Had a previous Wifi Router from Vodafone bundled with the broadband package with no issues ever. Just moved house and had to purchase a new router - up steps the Netgear R6120 (AC1200), Firmware v 1.0.0.76 (the latest i can find)

does anyone else suffer the same symptoms and have regular requirements to connect via cable to reestablish the connection

Not; no devices will connect without the cable even though it can detect them???? puzzling right….

Thanks i advance 

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    Airgetlam
    AirgetlamAnswer
    Apr 7, 2021 7:41 PM UTC

    My solution was not relying on my Netgear router, and instead using a BOOST connected to it via cable. YMMV.

    Bruce
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    Keithmac
    Virtuoso
    Apr 7, 2021 8:56 PM UTC

    Any speaker wired to LAN will put your Sonos system into Sonos Net. 

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    Stella1664Author
    Contributor I
    Apr 7, 2021 9:07 PM UTC

    Any speaker wired to LAN will put your Sonos system into Sonos Net. 

    Yep, but I don’t have any LAN points near the speakers 

    I think the bridge will do the same for £10 on eBay ???

    router under the stairs in the middle of the house, speakers in the rooms, no cat5/6 points in the rooms either 

     

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    Airgetlam
    Airgetlam
    Apr 7, 2021 11:36 PM UTC

    BRIDGE is S1 only, so no. You’d want to go with a BOOST, or as Keithmac suggests, a wire to one of the non-bonded speakers. Meaning not a surround speaker, not a Sub.

    However, like you, I don’t have any speakers close enough to my router to wire, so I did end up with a BOOST. After ensuring it didn’t share the same channel as my wifi, it’s been fairly bulletproof. Except for one time when a neighbor moved in and stomped all over that channel, I just moved to the other one, and it’s been fine since then, too. 

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    Bruce
    Stella1664Author
    Contributor I
    Apr 12, 2021 8:50 PM UTC

    Hi all

    Thanks to everyone who tried helping 

    To put all yours minds at rest I simply changed the 2.4 from Auto to channel 11. I though about 6 but moved it as far as I could incase of any ‘other’ issues  I just naturally assumes Auto would be the better option. We learn!!

    So far we are rocking and rolling with the Sonos S2 app immediately picking up all speakers and their configs 

    Thanks again to all
     

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