Skip to main content
Avid Contributor I
Jun 21, 2021 5:17 AM UTC
Answered

My system went haywire... Help

So I had one speaker that kept falling off there system so I reset it and readded it.  Now it is the only speaker that will play out of the 10 I have in my Sonos system.  They have all be power cycled.  They show in the system but it keep saying:  “Unable to connect to device.  Try again later”  And in the System sidebar:  All the speakers are showing up separately…  They all want their own separate music choices.  I just want one unified system as they were an hour ago.  I power cycled my router.  Help me Obi Wan, you’re my only hope...

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
nik9669aAnswer
Senior Virtuoso
Jun 21, 2021 7:05 AM UTC

Power them all off. Then restart your router. When it and the wifi is fully restarted, power up the speaker connected by cable. When it is fully restarted power up the other speakers, one at a time. 
This should get fresh ip addresses allocated (unless you’ve set your system up with reserved ip addresses for the speakers?) and eliminates any possible IP address conflicts. 
See how that goes. 

6 replies

Lead Maestro
Jun 21, 2021 5:19 AM UTC

Can you connect one of your speakers (not a surround speaker or Sub) directly to the router with an ethernet cable?

Translate
"Receive with simplicity everything that happens to you." - Rashi
Avid Contributor I
Jun 21, 2021 5:23 AM UTC

I futzed with it long enough that I got it back into shape but thank you.  It’ll probably be out in the am.  :)

Translate
Avid Contributor I
Jun 21, 2021 5:28 AM UTC

well, I spoke too soon. all but the newly readied speaker again are out and not reachable.  I have plugged into the router.  Now what?  thank you 

Translate
Avid Contributor I
Jun 21, 2021 5:29 AM UTC

Now some have returned and they jump from a separate entry in the system sidebar and then up into the first one.

Translate
nik9669aAnswer
Senior Virtuoso
Jun 21, 2021 7:05 AM UTC

Power them all off. Then restart your router. When it and the wifi is fully restarted, power up the speaker connected by cable. When it is fully restarted power up the other speakers, one at a time. 
This should get fresh ip addresses allocated (unless you’ve set your system up with reserved ip addresses for the speakers?) and eliminates any possible IP address conflicts. 
See how that goes. 

Translate
controlav
Lead Maestro
Jun 22, 2021 8:51 PM UTC

What kind of router? Have you checked

 

Translate
Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.