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Contributor I
January 7, 2021
Answered

My iPhone can't find and connect with my Sonos system

  • January 7, 2021
  • 3 replies
  • 185 views

Hi

my iPhone can’t find and connect with my Sonos after getting a new router?

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Best answer by Airgetlam

Might be worth reviewing this link as well. 

3 replies

Airgetlam
January 7, 2021

So, is it just a router, or a mesh network?

Are you certain your phone is connected to your new router?

Is there a chance that your phone is connecting to the 5Ghz side, and the router is not passing the data between the 5Ghz and 2.4Ghz sides inside the router?

Bruce
Airgetlam
January 7, 2021

I guess the other question is how sure are you that your Sonos is connected to the new router? Are you able to use a different controller to operate them, and it is just your phone?

Bruce
Airgetlam
AirgetlamAnswer
January 7, 2021

Might be worth reviewing this link as well. 

Bruce