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Contributor I
April 19, 2022
Answered

Mixcloud play error

  • April 19, 2022
  • 12 replies
  • 273 views

Getting this error when playing from Mixcloud - 

unable to play From the Basement #166 (24 bit). The song is not encoded correctly 

Used to be able to play previously. Any idea what the issue is?

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Best answer by RichTed

Cheers @Ken_Griffiths 

Must have been a glitch with my system. I started playing the track on a different speaker and it worked.

Went back to the original group of speakers and its now playing.

Should have taken CS 1 minute to suggest that but received zero suggestions in over an hour.

If anyone else has same problem:

I was trying to play through Connect Gen 2 and 2xONEs grouped together. For some reason I got the encoded incorrectly message.

I tried playing through a different speaker, ungrouped the Connect and ONEs and then played through the ONEs on their own and then added the Connect. This worked for me.

EDIT: I did this on the Android app, not sure if that made a difference or not but playing through Windows S2 app now fine.

12 replies

Ken_Griffiths
April 29, 2022

Hi @Ken_Griffiths 

I play Mixcloud pretty much non stop for the past 8 months and I’ve never had this issue before.

This is the only track that’s ever tripped up.

Tried resetting, reauthorizing, playing on Android etc etc and not working

I can only think it might be something local, but perhaps send me details of another mixcloud track that doesn’t work for you and I will see if I run into the same issue. You could perhaps try a different DNS on your router to see if that makes any difference, like google public DNS servers 8.8.8.8 or 8.8.4.4.

Ken_Griffiths
April 29, 2022

Ah, our posts above crossed - I see you have now sorted it 👍

All the best..