World-Class Superstar

Major drop-outs and Interference

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The last couple of days I have been having major drop-outs when playing from streaming services (Pocket Casts and BBC Sounds) and also from my NAS. It’s only been a week since I did a complete power down of all Sonos devices and router and booted back up.

I know my wi-fi environment is noisy and has caused connectivity issues for Sonos but also my work laptop via wireless upstair so I expect that to be the issue. But I’d appreciate a Sonos person checking the diagnostic to see if maybe there may be another culprit since I have also recently added a new Sonos One SL and moved things around a bit.

Diagnostic 1505611723.

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ratty

It’s the IPv6 address that’s “assigned by device”. (GUA is the ‘Global unicast address’.) The IPv4 address is by DHCP, as noted above it.

Could you have hit a limit on the maximum number of reservations? Some routers don’t allow that many.

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Stuart_WAuthor

World-Class Superstar

Ah that seems to have done it. I removed a device I knew not to be needed to connect anymore and all it then allowed mt to persist that setting. Can’t imagine this will resolve any interference mind.

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Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2

Stuart_WAuthor

World-Class Superstar

Hi Sonos

Please review the diagnostic and report back.

Many thanks

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Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2

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