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Stuart_W
Stuart_W
World-Class Superstar
July 22, 2022

Major drop-outs and Interference

  • July 22, 2022
  • 13 replies
  • 187 views

The last couple of days I have been having major drop-outs when playing from streaming services (Pocket Casts and BBC Sounds) and also from my NAS. It’s only been a week since I did a complete power down of all Sonos devices and router and booted back up.

 

I know my wi-fi environment is noisy and has caused connectivity issues for Sonos but also my work laptop via wireless upstair so I expect that to be the issue. But I’d appreciate a Sonos person checking the diagnostic to see if maybe there may be another culprit since I have also recently added a new Sonos One SL and moved things around a bit.

 

Diagnostic 1505611723.

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13 replies

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ratty
ratty
July 22, 2022

It’s the IPv6 address that’s “assigned by device”. (GUA is the ‘Global unicast address’.) The IPv4 address is by DHCP, as noted above it.

Could you have hit a limit on the maximum number of reservations? Some routers don’t allow that many. 

Stuart_W
Stuart_WAuthor
World-Class Superstar
July 22, 2022

Ah that seems to have done it. I removed a device I knew not to be needed to connect anymore and all it then allowed mt to persist that setting. Can’t imagine this will resolve any interference mind.

Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2
Stuart_W
Stuart_WAuthor
World-Class Superstar
July 31, 2022

Hi Sonos

Please review the diagnostic and report back.

 

Many thanks

Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2
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