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Contributor I
Oct 18, 2022 4:53 PM UTC
Answered

Low Resolution album art. using 'connected' spotify account

I'm getting low quality album art when playing music from Spotify using the Sonos interface (using the connected Spotify account) 

 

But quality is fine when I use Spotify's interface to 'play on speaker' and select my Sonos. 

 

This is driving me away from using the Sonos app. 

 

 

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Airgetlam
AirgetlamAnswer
Oct 19, 2022 3:45 PM UTC

It remains an issue with Spotify sending the incorrect data to Sonos for display. 
 

As is being discussed in those other two threads. 

Bruce

5 replies

oxcid3Author
Contributor I
Oct 18, 2022 4:55 PM UTC

Playing the same track Via Spotify App. 

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Airgetlam
Oct 18, 2022 4:59 PM UTC

This is being discussed in at least two other threads. Ultimately, it’s Spotify that is sending the incorrect information to Sonos for the display. Probably best to contact Spotify and complain.

Note that Spotify uses different servers to feed Sonos than they do to feed their own app on your device. 

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Bruce
Airgetlam
Oct 18, 2022 5:01 PM UTC

Here’s one thread

 

Here is the other thread:

 

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Bruce
Enthusiast II
Oct 19, 2022 6:41 AM UTC

 

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Airgetlam
AirgetlamAnswer
Oct 19, 2022 3:45 PM UTC

It remains an issue with Spotify sending the incorrect data to Sonos for display. 
 

As is being discussed in those other two threads. 

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Bruce