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Contributor I
Sep 12, 2021 7:25 AM UTC

Losing Products

My Sonos system keeps frequently loose products. I have several units in my home, but several times a week my Sonos app have lost one or more of them. Also, the installation quite often fails. So very annoying, since it affects the availability of listening to music at home.

I also own four Google Home speakers, they never once loose their system.

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13 replies

Contributor I
Sep 17, 2021 4:26 PM UTC

Hard to believe that Sonos system could not be compatible with a ASUS mesh system

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Airgetlam
Sep 18, 2021 4:20 PM UTC

Hard to believe that Asus is able to make a device that doesn’t work with standard internet protocols. And that they’ve tried and failed with multiple firmware updates to fix their issues. 

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Bruce
Contributor I
Sep 20, 2021 5:49 AM UTC

That is it. It has gone from bad to worse, the app keeps loosing the units each day now.

And I truly believe this to be a Sonos issue since the Chrome and Apple units do not at all have this behavior in the same network.

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