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OneCube
Contributor I
July 20, 2024

Line In audio jumps to playbar even when not directed to.

  • July 20, 2024
  • 1 reply
  • 28 views

I’ll admit I have some older units. But ran audio to the Line in on my connect in the basement to play down there and it immediately started playing on my playbar upstairs interrupting the tv audio. Eventually got it all separated but not for more than 5 minutes and it switched again. Combo of older equipment and new app? 

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1 reply

Airgetlam
Airgetlam
July 20, 2024

Seems unlikely, but anything is possible. I’d recreate the issue, and submit a system diagnostic within 10 minutes, and call Sonos Support to discuss it.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

Bruce
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