Avid Contributor I

‘Legacy generation’ speakers disappearing from app

Forum|Forum|5 years ago
April 24, 2021
16 replies
229 views

So, as they say, here’s the thing: I invested a lot of hard earned cash in a complete Sonos system in 2014-16 (8 x Play 1s, 1 x Play 3 and 1 x Soundbar). It all worked really well then the problems started not long after we moved house in 2016; essentially, most of the speakers regularly disappear from the app/system and this has been the case with both Sonos apps. I have tried pretty much everything suggested by Sonos but the problem remains.
Having spent all that money, I am reluctant to follow Sonos’ advice and upgrade my speakers so I am at a loss as to what to do next. Any advice gratefully received!

Missing Speaker/Room(s)

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christopher.murgatroydAuthor

Avid Contributor I

@106rallye has your Boost improved your connectivity?

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christopher.murgatroydAuthor

Avid Contributor I

@John B no problem. I’ll give that a go, thank you!

106rallye

@christopher.murgatroyd It has. I used to have the Beam cable connected to my router but that is placed in my living room that is further away from the speaker in the kitchen. With the Boost the conduction in the kitchen is better.

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christopher.murgatroydAuthor

Avid Contributor I

@John B

@106rallye

@GuitarSuperstar

I invested in a Boost, set it up yesterday and so far, so good!

Thanks for your help everyone!