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daN.D
Contributor I
January 20, 2022
Answered

iPad Air - IOS 12.5.5

  • January 20, 2022
  • 7 replies
  • 533 views

Hi, should an iPad Air running 12.5.5 be able to connect to my existing sonos system? 

 

I know the system is fine as my iphone 7 running 15.0.2 can connect to it, but for some reason the iPAD no longer can, they are both on the same wifi. 

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    Best answer by Airgetlam

    Assuming it’s on the same network as the Sonos, yes, as it matches the information in the supported OS for controllers FAQ. 

    7 replies

    Airgetlam
    AirgetlamAnswer
    January 20, 2022

    Assuming it’s on the same network as the Sonos, yes, as it matches the information in the supported OS for controllers FAQ. 

    Bruce
    daN.DAuthor
    Contributor I
    January 20, 2022

    thanks for the quick reponse and link to the support OS, i couldnt find it when searching 🤦‍♂️

    I note there is a difference between IOS and iPadOS?

    • iOS 12 and higher
    • iPadOS 13 and higher
    Airgetlam
    Airgetlam
    January 20, 2022

    Ah. Yes, from Apple’s perspective, yes. Which probably does translate to Sonos’ perspective. Sorry, I didn’t catch that originally, but it is likely the issue you’re having. 

    I, too, tend to forget the OS running on my iPhone is actually different than the one on my iPad. Despite the length of time that’s been true….it just hasn’t burrowed its way into my brain. 

    Bruce
    el rubio
    el rubio
    January 20, 2022

    I have an iPad Air with iOS 12.5.5 (16H62) and that works fine with the S2 controller version 13.4.1 (build 66423220). Try to switch on Location services and reboot the iPad (switch off/on).

     
    salu2.eu
    ratty
    ratty
    January 20, 2022

    I note there is a difference between IOS and iPadOS?

    • iOS 12 and higher
    • iPadOS 13 and higher

    iPadOS only came into existence as a separate brand at iPadOS 13. There was no iPadOS 12.  

      daN.DAuthor
      Contributor I
      January 21, 2022

      I have an iPad Air with iOS 12.5.5 (16H62) and that works fine with the S2 controller version 13.4.1 (build 66423220). Try to switch on Location services and reboot the iPad (switch off/on).

       

      Thanks i’ve just tried that and it didnt help :(

      im running IOS (12.5.5 - 16H62) with S1 (11.2.13 - 57.9.23010) as i have some OG units that arent compatible with S2.

      daN.DAuthor
      Contributor I
      January 21, 2022

      I note there is a difference between IOS and iPadOS?

      • iOS 12 and higher
      • iPadOS 13 and higher

      iPadOS only came into existence as a separate brand at iPadOS 13. There was no iPadOS 12.  

      ah good to know, thanks

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