Components & Architectural

Procured a used Amp. After factory reset and “system Add” no sound from Sonance ceiling speakers. Simple test setup shows music on the app but no sound. 

Hello hello, I have a record player set up with 2 era 100s. Then I also have a full tv set with arc, sub and 2 era 300s. now my question is, I feel like my vinyl sounds compressed and doesn’t reach its full potential (some would argue to not use Sonos at all in order to reach that, but that’s beside the point here). It has a line-in to the era 100, line-in is set to level 10, and I usually combine it with the tv setup. The bass is nowhere near the quality it reaches when it plays audio from the tv though. will this change when switching out the era 100s for higher quality Sonos? I was assuming the tv setup would be amazing playing vinyl too, but since the line in isn’t plugged into that setup directly, the audio gets compromised since it’s the era 100 sound quality getting played over the tv setup.  does that make sense? Am I right? Kind of a bummer tbh. Thanks!   

know that unpairing from the 5 GHz channel and re-setting up as a stereo will take time but a toggle switch between the two while caching the true play tuning and left-vs-right assignment would be incredibly valuable. The manual unpair, re trueplay and pair back as stereo is insanely frustrating and I sort of want to give up on my arc + eras and go back to a playbar + oldddd amp + symfonisk bookshelves. In a world where there’s a nuance feature for everyone on apps from companies of Sonos’ caliber, the lack of feature support on Sonos in 2026 is downright disappointing.  Yes, this was covered in other posts which were 2 years old and now closed for commentary so I want to start a dedicated feature request. It’s been two years. The app is stable. Let’s start adding some value or I’m going to just give up and go elsewhere. 

Hello I just started using my Sonos era 100 and one for my turntable and for most artists/albums it sounds slightly high pitched and I’m not sure why it’s mostly in the voice especially for hip hop or r&b albums when using Spotify it’s sounds fine no issues has anyone had this issue or anything thanks 

Hello, I have my turntable connected to my Era 100 speakers through the official Sonos 3.5mm to USB-C adapter. The issue I have is it's doesn’t automatically detect and connect to the line in when I play music to it. If I disconnect and reconnect the USB part of the adapter, it detects it and switches to it like it should. Any ideas why it doesn't detect it automatically without reseating the adapter?

have 2 identical connect:amp, and 1 will not show up on the sonos app. help ??

For almost 20 years, I have enjoyed the convenience and quality of a Sonos system.However I am now looking to play vinyl again  as I am now 65 and have a little time to properly savour the experience. I have a ATLP120USB deck purchased ten years ago for my wife to play her record collection and help her transfer her records to digital stoage. Unfortunately, she passed away before she was able to get much use out of it. I would like now to play her records (and a few of my own) giving as much audiophile justice as my 65-year-old ears will allow.Since I am so fully invested in the Sonos system, my initial plan was to play records using this deck with a FosiX2 preamp (bought to test signal path) and line in to Port or Sonos 5 speaker (as part of stereo pair.)The sound is good, but it doesn’t quite match up to my memory of the sound from my Rega Planar/NAD/Kef separates 40 years ago.So my questions areAm I fundamentally limited by the A2D conversion in Sonos? Is there a modest upgrade (USD

Can I pair all the speakers in all of my zones to a single Amp? 

I had been using the line-out RCA jacks of my S1 Sonos Connect (using fixed output setting) to drive into Tape 1 input jacks of a Luxman receiver, and all worked well. After a long hiatus (since last Christmas), I tried to send Christmas music from Sonos to the Luxman, and can barely hear the music - its coming across at a very low level, so much that turning the receiver volume up to 9 I can hear that the source is playing but I can’t hear it to listen to it.I’m wondering if there is someplace where I’ve accidentally specified “low level” when I need to get medium or high level signal out of the Sonos Connect? BTW, to test, I switched from the Tape 1 input on the receiver to the Tuner and the volume level was MUCH HIGHER.Anyone have any ideas on what I should do to get a higher level signal over to the receiver?Thanks, and Happy Holidays!Bob ClarkeFalls Church, VA

I have a very unusual open layout living room that we are currently renovating. Originally my plan was to put 8” ceiling speakers in to act as rear surrounds for an Arc Ultra + Sub. However after opening up the ceiling we found that there is only space for 6” speakers between the joists in the ceiling. Additionally the gap between the joists for the placement that I had thought would be best for the left speaker we ended up being too tight to even install the 6” so it would require relocating it 2’ to the right. I’m wondering if it is worth doing this placement with the left speaker being much more central than I would have liked and not being symmetrical with the center of the TV to the right speaker. I could also move the right speaker in to make them both equidistant from the center of the TV. However given this I was considering alternatives and thought about ceiling mounting 2 Era 300s instead of the In-Ceiling speakers. I’m wondering if anyone has any recommendations for this lay

I am currently playing my turntable through a phono into an Era 100 that I have on mute to stream around the house. I could do with freeing this up to use in another room. I keep looking at the ports and wondered if it’s worth the upgrade from an Era 100? should I just buy another 100 and use it on mute or buy a port ? Will I notice the £200 difference ? 

I am unable to control the volume using the receiver.  I am using 2 ERA100 speakers and 1 Sonos Ray. I have an RCA going from Sonos Line Out to the receiver SA-CD/CD IN. II have created a Group in the app with the 3 speakers and have the Line set as Fixed in the app. All components connected to wifi. Am I missing something that might cause this not to work?

With the introduction of the Amp Multi and the lack of any hdmi input or atmos support, I thought it might be an interesting conversation to consider why that decision was made.  I personally would have liked to seen hdmi input, whether that brings atmos or not, but I can see some reasons why.The primary reason is essentially that home theatre is just not then intended reason the device was made.  It’s for whole home audio.Adding hdmi and atmos would be features that many users don’t want and don’t want to pay for. Additional features and use cases like this lead to increased possibility for bugs/issues to occur. The amp multi is designed to be primarily be in a rack far away from a TV, requiring a long hdmi cable. This is 8 channels, or 4 stereo pairs.  Home audio setups are usually odd numbered, with a center channel.  So either a center channel is missing, or one of the audio channels would be unused. Amp multi is 125W per channel, which is probably overkill for many of the channels

At one point our whole system played just fine, 2 AMPS, Port, 2 One, 3 ONE SL. Recently our outside speakers (thirds party) which are connected to the AMPs have stopped working. The app shows everything playing, the amps and port both have a solid white light. Ive tried resetting the amps, making new groups, unplugging and replugging, unplugging the amp and plugging it back in, etc. The only thing I havend done is factory reset the amps or trying to use the join button. I dont believe I should have to since everything is showing up in the sonos apps. I hoping for other things to try before we escalate to seeking outside help to check the wiring from the server room to the outdoor speakers. The only changes we have had lately are upgrading our firewall device as well as unplugging the port device during a server room upgrades. 

Hello,I bought an Era 300 for my office intending to connect my desktop using Bluetooth. When connected it works great. However, waking up the computer and getting the Era to play sound is a nightmare every day.Sometimes it will start if I start an app like YouTube TV. It will never start if my first app is Teams in meeting. Sometimes it won't start unless I reboot the machine. I have had to completely reset the bluetooth connection.I am ordering a line in cable in hopes this will resolve this issue, but this connector looks super short. What cable do I need to buy from my desktop -> connector to reach the computer?Thank you,-Rebecca

I am looking for what is the best way to integrate my Denon AVR X4500H into my Sonos system.  Ideally I would like to be able to output the Sound on the TV to multiple sonos speaker, Like watching a game and being able to stream the audio out.  I tried using the line in on my exiting Era 100 but that did not seem to work.  USBC to RCA nor USBC to HDMI both cable failed to detect a line in signal. I was thinking of getting the port, but that does not look like it has HDMI and I am wondering if this would work.  I also was looking at the AMP and this does have HDMI, but I am really not looking to amp any speakers, I am only looking to bridge in and out by Denon onto my Sonos Network.   I am not opposed to getting new hardware but I want to be sure I am getting stuff which will integrate. 

My sonos amp only has 2 of the 4 speakers working. I cannot find anywhere to view the speakers if there is that facility. I have turned it all off and wifi then rebooted and plug in speakers again and that has not worked.

My sonos amp only has 2 of the 4 speakers working. I cannot find anywhere to view the speakers if there is that facility. I have turned it all off and wifi then rebooted and plug in speakers again and that has not worked.

I have a 1st gen sonos bridge and need to replace lost power supply (DC 5V 2A). I have an adjustable power supply with different adapters/plug so the right one fits the bridge. When mounting the adapter I must choose wether the center should be positive or negative. Do any of you know which is correct?

Cómo puedo escuchar la música de mi móvil en el sonos symphony de Ikea sujetalibros

Have seen numerous comments on setting up a record player but need to add a receiver to the mix for signal boost. I have Kenwood KD-3070 turntable with RCA jacks and a Onkyo TX-SV444 receiver with many input/output ports. See pictures. I am guessing I connect the turntable to receiver (RCA) then receiver to ? to connect to my SONOS 100 speakers. Looking for guidance please with clear non-audiophile description. what connects to what description. I would assume that the connection from the new SONOS device would connect to SONOS speakers via WiFi? Thank You very much for input. 

Bonsoir. Je possède actuellement deux enceintes sonos play 3 dont je suis très satisfait. J’envisage l’achat d’un sonos Amp de tel sorte à pouvoir connecter ma platine disque et mes enceintes passives. Est ce que mes enceintes sonos actuellement présentent seront compatibles et toujours accessibles avec cet ampli ?sera t’il possible de diffuser de la musique provenant de ma platine disque également sur les play 3 au travers le sonos amp ??merci beaucoup pour vos réponses bonne soirée olivier

Good evening.I wanted to ask if it's worth changing my music player. Here are my setup details:Denon RCD M40 connected to Sonos Port. Sonos Port sends audio to:Sonos Beam 2 + Sonos Sub Mini + 2 Sonos One + Marshall Stanmore 2.I want to replace the Denon RCD M40 with a Denon DCD900.Will the sound quality improve?I've heard that Sonos Port limits the quality by digitally re-recording the audio and that it's not worth it.Can you give me any information?Thank you very much! 

I have 2 x sonos One (different rooms) that respond to voice command ok EXCEPT they will not play/cease/change music input. They announce the new station, but nothing changes. I have spent 2 days on this following a router replacement, and this is the only remaining problem…. other kit is play 3 and a Connect, now all fine again. System has been in place about 6 years with no problems. Alexa enabled as voice assist on Sonos…..sonos skill added to devices.music sources required are amazon music, bbc sounds,( radio 4, radio 3.) 

Can anyone hjelp? I have a "line in" audio signal on my Sonos Port. Now, I don't find the line in as an option in the Android app. What is wrong? Another "update" by Sonos?