Get help with Sonos Connect, Connect:AMP, Sonos AMP, and setups using Sonance architectural, or your own speakers and components.
Recently active
I wonder if anyone has knowledge of the following problem. I would like to connect the Sonos ray sound bar to a Panasonic TX-50HX580B television via optical connection but am concerned that as the tv headphones output is totally out of sync with tv picture the same issue will exist on the optical output etc. This is further compounded by the lack of any settings to adjust to solve this issue
i have a Beam, two Ones and a Sub can i connect a Sonos turntable to my existing setup? i use it now for wireless streaming through Alexa currently not for TV. Will it be wireless or need a cable to the Beam?Do I need to purchase a Sonos Preamp? Thank You
I have a stereo pair of Sonos Fives. They are connected to a Pro-Ject Debut EVO Carbon turntable, with an extrenal phono preamp (Pro-Ject Phono Box MM). The pre amp is grounded, and everything is set up properly (good cables connecting TT to preamp, and good RCA to 3.5 connecting preamp to the right side Sonos Five). I even upgraded the power source to the turntable, and have everything plugged into the same outlet (via a powerbar, but admittedly not a good one). Nevertheless...I still get extremely loud buzzing and feedback out of the LEFT Sonos Five speaker on occasion when using the turntable. And I mean LOUD. Sounds like a distorted bass guitar at full volume. I can sometimes fix it by fiddling with the cables at the back of the preamp, but it will eventually come back. Seems to happen more often at higher volumes. I’m at a loss. Nothing I try seems to work. Do I need to upgrade my cables? My phone preamp? My powerbar? Do i have to avoid using extension cords? Any advice is much ap
(reposting in the correct forum - apologies): Hi - I’ve read a few threads, but would like to clarify:I have two ceiling speakers (DALI Phantom E80) which are 6 ohm. I have a single third ceiling speaker in an adjoining en-suite bathroom (Monitor Audio AWC265 T2) which is 8+8 ohms.I suspect I can’t wire all three to one Sonos Amp as I would drop below 4 ohm on one channel- is that correct? (I’m new to all this…)Thanks
Multiple Sonos Ports in separate installations. One or multiple Ports will drop its connection ( was selected in the app, but then drops ). The Ports are all hardwired. Go back into the app select again, it will play for a few minutes and then drop again. This happens across multiple Ports at multiple locations. It is not location specific. Reboots of the switch, and modem have no effect on the behavior.Anyone else seeing similar behavior over a hardwired Ethernet network?
Hi everyone,I have a Sonos Arc and two One SL speakers in my living room (and a Sonos roam in my bedroom, which I mostly use as an alarm).Anyone got experiences with putting a Victrola Carbon Stream in this setup? Does it work seamlessly?Thanks,george
I have an amp and two sonos in ceiling rear speakers setup for my tv. The tv is connected to the amp with HDMI. I just purchased a Beam Gen2. How do I add this to my current setup? Do I plug the tv into the Beam? Or keep it connected to the amp?
there is no front lights on my ZP90, network port lights are active (blinking). I’ve tried several times factory reset, unplugging it from power for a longer time...without success. Does this mean it is the end
Hello, O have connected my pro-ject turntable though my Pro-ject phono box s2 (pre amp) with my Sonos Connect (audio line in). I hear a continue streaming steinh crackle. I have tried everything but no solution. Not with other cables. Not with other Sonos speaker in the network. Not with other device on line in. Streaming Spotify does work fine but the line in gives problems. I also have the same crackle when I just have cables in the Connect and not in the pre-amp
Hi,I wanted to install a brand-new Sonos Amp in our second home. It is the first Sonos device there, so I created a new system. That worked, but in the end when the app tries to link the Amp to my account I get an error. The Amp is connected via Ethernet cable, so Wifi is not the issue. I have a managed switch and can see that the Amp is connected and has an IP adress. What else could be wrong? If Sonos is reading this, I created a diagnostics report with number 1218390867. Here is the error I get: Any advice is appreciated! Tried again today and it still does not work. Also tried from another iOS device, same result. Another thing I tried is to add a different device, a Sonos One, but the app wants me to complete the Amp setup first. Also I cannot delete the Amp, or at least I don‘t see an option for that. Any ideas? Moderator edit: combined posts
Considering Port, but need to better understand connection to AVR. I believe I need AVR with Trigger input, not output, correct? That seems to be hard to find, most AVR have Trigger Out. Does the trigger from Port to AVR simply turn on the AVR? Or will it also select the correct input on the AVR to play music? For example, if the AVR was last used with an HDMI input for TV, do I need to manually change the AVR input from HDMI over to the input Port is connected to? Also, how does the volume pass-through work? Can I really control the volume of the AVR from the Sonos app when streaming music from Port to the AVR?
Hi all,I’m new to Sonos having just purchased 2 x Era300’s...so far very happy.I have an existing system using a Denon amp (AVR1612) with Denon powered subwoofer and Denon speakers...all old school, using wires. ;)From reading various forums, I seems as simple as getting a Sonos Port and connecting the Denon amp?Before going out and purchasing a Port, I thought I’d ask this community if that’s correct? Or if there are other suggestion please.The Denon is wired up to our TV, CD and turntable and I’d like to have it all integrated including the new Era300’s as part of the total new Sonos controlled system.What I’d like to achieve is Sonos controlled system using Era300’s plus Denon wired subwoofer and speakers.All are located in the same room.I appreciate all thoughts and if you have created a similar setup how you went about it.Many thanks.Cheers Scott
I really need this community’s help…My Sony PSLX310BT turntable has L/R RCA output (red & white male output). It has no RCA inputs. But the Sonos line-in adapter only has a 3.5 input. How am I supposed to connect? The Sonos representative over the phone recommended a RCA female splitter. But with these, won’t I lose stereo? Do you know any work around? Would this product help me? Or do I NEED a turntable with a different output?
I moved my turntable setup from my home theater to my office. I’m using a Port with an Audio Technica turntable. I have a Beam 2, Sub-mini and 2 One SLs. The EQ bounces all over the place. Sometimes I get full sound, sometimes the sub drops out, sometimes dropouts happen. Seems like an app problem.EQ goes flat. I press stop. I press play and the EQ is back at my settings.I paid a ton of money for reliability.
Hi all. Can you listen on your earphones when playing vinyl on the Sonos turntable connected to an era 100?
Hi,I would like to connect a vynil-player (for example the AT-LP120BT) to the sonos-ikea speaker Symfonisk which has only wifi/ethernet connection. Could you please help me in finding the easiest (and possibly cheapest) way to connect the two devices? For example, it is not clear if a Sonos port is enough or I need the Sonos Amp, or other devices. Thanks for your help!
Hello all, I was just going to send this question to chat but no reps are available. So figured I’ll ask here.I’ve had my amp and Sonos architectural outdoor speakers for about 3 weeks now and while they sound unreal it doesn’t always start out that way. When I just start playing the outdoor speakers by themselves they are kinda quiet and lacking dynamics, a little thin. This is the case until I group them with a set of speakers inside, then they are nice and full/louder and sound incredible! It wasn’t just a one off thing it always happens.diagnostic prior to grouping: 1607205154diagnostics after grouping with my set of 5’s: 1495755821Diagnostics after ungrouping the fives: 2002266900and before you ask maybe I’m just hearing the fives I can assure you the the doors and windows between the two speaker sets are closed and I definitely can’t hear the fives. Even with the fives turned down completely.Ungrouping the fives the outdoor speakers remain to sound great. It only happens when the
Sonos is working i have my system up and running on Boost and wifi (Boost wired) my Wifi setup is a Unify dreamrouter with wifi 4: 2,4 ghz enabled, the logs mention (see below) that every couple of minutes the wifi connection is lost and reconnected. Still the music steaming etc plays fine, what i see is that the history is gone all the time, like its has been powerless. I Tries to change the channels and place the boost in a more center like place in the house. please see below the messages i get from unify logs.
I noticed the Sonos Port isn’t listed in the product menu, and the price has been reduced on the site. Is this product being discontinued, or upgraded?
I have a Sonos Connect S2 linked via TOSlink to Cambridge Audio DacMagic 200M. I am subscribed to Tidal HiFi Plus..However, the DacMagic only ever indicates 44.1 kHz , even when playing what Tidal says is a Max resolution track ( Flac or MQA). TIDAL app is set to stream Max.What is the matter?
HiI got the Sonos playbar with optical in and output, with this I can’t get Dolby Atmos. Is there a way to convert optical to hdmi? Converter? And then get Dolby Atmos? Let me know and if there’s any place I can buy this. Thanks
I have had Connect working with my receiver for years. It stopped working. I have plugged it into working ports on my receiver and it doesn’t work. My Play 1 speakers work just fine. I have powered it down. Restarted it multiple times. I have rebooted my network multiple times.
I have a Sony fully automatic/direct drive stereo turntable system PS-T33 and 2 Play:1 speakers. I am wondering if it is possible to connect my current speakers and turntable or if I need to buy third party speakers and a Sonos Port/Amp. Just at a loss for what I need or if it’s even possible to connect the two.
When I stream my local radio, sometimes it rewinds exactly 3 hours and I can hear earlier program. Shut down and restart the speaker, the streaming comes back to normal. What is the problem?
Hi all,So based of advice I was given by both Sonos and my local home theatre installation guys, I upgraded the ceiling speakers in my living room to Sonance Architectural so I could enable a Trueplay tune of the room. After lots of back and forward with support I have since learnt that their documentation was not clear and that a Connect:Amp can only support Trueplay when those speakers are being used as surrounds. (What a waste of $1200!) Anyway instead of giving Sonos another $1000 for a new amp, I was wondering if anyone knows if I can just buy a second hand Sonos Beam, add it to the room where the ceiling speakers are and then will that enable me to do a Trueplay tune of the entire room? I can pickup a Beam Gen 1 for around $300 so seems like a much cheaper alternative if it will work. Thanks in advance!
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.