Components & Architectural

my Sonos one sl players keep dropping from the app and it is never an easy fix to reset them and reattach. Half the time it fails. WHAT THE * SONOS????? *Moderator Note: Modified in accordance with the Community Code of Conduct.*

After upgrading S2 App was asked to ‘re-authorise’ Apple Music.Continual spinning wheel and re-authorisation fails.Have tried from iPhone, iPad and MacBook.

Hi - I have a new (second-hand) Sonos Play 5 and want to connect it to my HP tablet to use the Tomplay app. Then I will have great orchestral backing for my not-so-great violin playing.  I guess I can adjust the delay to fit the music score. The Play 5 is connected to our only WiFi network and sounds excellent when used to play eg BBC Sounds wirelessly from my mobile. My Sonos S1 connection app sees the speaker, and the line-in connection, but no sound comes out when Line-in is selected. It is connected to the notebook via a quality 3.5mm jack sound lead to the headphone jack, which works on other things. The notebook knows to play through the headphone jack. Any ideas?

I have multiple Sonos connect amps. All are Ethernet connected to my Eero routers. There are 4 Eero routers all on the same network and there are no wifi issues. Two of the amps do not show up on the app and often show up together but without the others. Right now on one iPhone I see 7 amps and on another iPhone I see 2. Sometime one or two others also go to a different network. The iPhones are on the same wifi network. Any suggestions how to get them all together? Update--i went on the Sonos web app and I see that I hace 4 systems.  i just want one system so that i can access all of my amps from a single phone.

I am adding a Amp gen 2 to my existing system it is an older amp that i am moving from another system. my system finds it okay and during the add process it says it needs a software update.  It has been updating for 24 hours and really hasn’t moved off of 80% for the last 8 hours?  any ideas?

Hi i I have an older style Sonos amp which was working well. This week i noticed music play back was stopping and starting.  I contacted support today. They said it looked like a memory issue.  they had me factory reset the amp. After doing this the amp is found. It adds. But then says unable to link to account.  I’ve tried following Sonos support advise to restart / power off and factory reset again. Every times it’s the same.  I have tried both wired and wireless connections bits always the same. It adds to the app. But won’t register to the account.  support have now gone offline. So now rather than having music randomly stopping and starting. I’ve got no music at all.  I also tried the app on my phone and iPad. And uninstalled / reinstalled the app too. 

HiI have a Sonos Amp which links to speakers. if I want to wirelessly connect a turntable to that, do I also need a Sonos Port - even if the turntable has Bluetooth?Thanks

In response to users' complaints that alarm features are missing from the new APP, it's rumored a new device will possibly be released shortly.  Here's an image of what it may look like.  No other details are presently known. 

I have updated the Sonos app yesterday and now none of my speakers will connect to the app. I’m being told that I have to disable the Sonos Boost and try connecting again. Are others having these sorts of issues?

I have a Sonos AMP with speakers hard wired to my Kitchen and to my Patio.  I would like to be able to run those areas as two separate zones.  Is this possible or do I need a second amp?

Can I connect Speakers on Bridge mode on Sonos Amp?? For example for a Subwoofer to get more power?

Since I connected my Sonos Connect:Amp with ethernet on my router, music stops playing 10s before the end of each song! It was working fine before on the Connect:Amp in wifi.At first I thougth it was the new S2 controller version (:(() but it is the same with the old S2 controller.Any ideas? thx!

Why did you guys update the app? It was working now it won’t let me add products! I try really hard to stick with Sonos for all my clients but about to switch to literally anything! I can’t stand how often this new app crashes! I’m trying to add a playbar but the app keeps crashing! I’ve factory defaulted my equipment over 10 times now!can you please fix this or bring back the old app till you do? 

Hello!How do I Connect 6 speskers to one amp? The banana plug seems to small to attach 3 cords each… 2.5 cord dimension

I have a sonos amp connected to Sonance outdoor speakers.  The speakers have both stopped working (only the tweater is working on each speaker). This is the second time in two years that the sonance speakers stopped working.   1. I have reset the amp2. Checked wiring3. Had sonos customer service perform diagnostics over the phone (listening to speaker).  He said the amp is working properly, this is a speaker issue.4.  I talked to Sonance customer service.  He said that the speakers are definitely blown.  He said this is NOT a common problem they see (and they put tons of them in marine environments).  He said that he thinks this is a sonos amp problem and while sonos amps can over power these speakers, properly functioning ones should not.  So, below is a review of my system. The outside zone consists of one sonos amp powered through a surge protector, 30 feet of 16-4AWG, Oxygen free, CL3 and burial rated wire to each speaker with only the black and red leads connected. The speakers ar

Where ist the Sonos 80.0 for Android? It is not available in the german Play Store. 

I am a vinyl newbie, and my wife recently bought us a Pro-Ject X1 B and a Phono Box preamp.  We have these hooked into the Sonos Port.  Our Sonos system includes a Gen1 Play 1, Gen1 Play 5 and a Gen2 Sonos Beam.  We have the Port setup as our “Lounge” and the volume settings as follows: Bass 0, Treble +6, Balance 0, Loudness On, Volume Limit Off, Source Level 4 (tried everything up through 10). The sound from the turntable is super low and has heavy static.  I feel like I am missing something simple here.  The turntable does not have a built-in preamp so there is no Line Out/Phono Out switch.  Can someone help?  Also curious if Gen2 speakers and/or a sub would make a difference.  Much appreciated!  Thanks,Chris

Is it possible to listen to Apple Music with a set of Port and 2 One’s only?  

Have just spent many thousands of dollars on a full home SONOS setup?Many said it was simpler and easier… however is it better ?  Multiple ARCs , AMPs , Subs and 8 pairs of high end 8 inch speakers. I have kept my previous full multi-room, multi-source home audio solution. The best thing i did was not to throw it out.Have managed to setup the two side by side throughout the house, the sound quality of the SONOS when trying to drive the new speakers is noticeably poorer compared to the previous 10 year old solution i was looking to replace/upgrade.So the question begs with a software driven solution. When will you be upgrading and improving? This is after all one of the main advantaged of been software and app driven. Should I continue to invest in the product suite…. your call !   

Hello, I have a new single story ranch home that I want to equip with in ceiling Sonos speakers. Looking for some guidance on 6” or 8” and what is the optimal number of speakers + placement in order to cover the living room, kitchen area, sunroom, and all 3 bedrooms.  For the living room I already have Sonos Arc, sub, and 2 One SLs (might need to move these to another room for lack of where to place cleanly without cables showing).I appreciate all suggestions!  

I heard it is possible but I just do not know how even with googling. Can someone please help me how I can connect a Sonos Port to Crown XTI 4002 Amplifier? The amplifier only has Speakon connections and XLR connections and connections for banana plugs.   

Hi, I have 5 Sonos components in my house. Four of them are first generation and the other one is second generation. I used to have all of them grouped in order to listen music in all my house. That worked perfectly for many years, but from two months ago, the components are ungrouping and, of course, that immediately stops music reproduction. Has someone here experienced something similar? Is there a solution?  

Does SONOS have in-ceiling speakers that connect wirelessly and can be paired?  Would be easier than trying to run cable from the ceiling location back to an amp over 40’ away.  This would need a local AC supply to keep it charged in the ceiling, but I can’t seem to find a product like this on the website.

I have a Sonus sound bar linked to the Arc on the TV.I have now got a Sonus Amp which needs adding to the system and the amp is going power the rear surround speakers.A few questions.What is the best way to wire the sound bar and the Amp? TV only has 1 x ArC connection? (I can get HDMI to both the sound bar and the Amp.)Once the above is confirmed is it a case of configuring the system on the Amp?Regards,Tony 

Bonjour aux utilisateurs français de produits Sonos j’aimerais acheter une platine vinyle et aussi ressortir mes ce donc acheter également un lecteur cd. Quelle est la meilleure solution de configuration , acheter le sonos port? Comment relier tout ça ? Merci pour vos réponses Laurent  Moderator Note: Added Translation by Google Translate- Good morningto French users of Sonos productsI would like to buy a vinyl turntable and also take out my CDs so also buy a CD player. What is the best configuration solution, buy the sonos port? How to connect all of this? Thank you for your answersLaurent