Components & Architectural

Sounds fading in and outI’ve got 5 Sonos AMPs in my home in separate zones.  Some point this year, I believe since the update, one of my amps/zones consistently won’t play music without routinely fading in and out (to silence).  It does this approximately every 20-30 seconds and lasts about 2 seconds. All amps are hard connected to LAN via ethernet from a Ethernet switch. It is the same amp every time.  If I play it alone or in a group, it will do this. I have powered on and off the entire AV system starting at modem, router and amps. This occurs with AirPlay or streaming through app. Any ideas what this could be coming from?   I am hoping it isn’t an amp issue as it worked perfectly fine for several years previously. 

I have two older Sonos Connect systems operated with the S2 App.  One of the systems has been suffering from ten second drops in streaming music every 20 minutes or so.   Our router is very close to the system, doubt that signal strength is the issue.   Have tried the usual steps (unplugging etc) other than (1) factory reset and (2) updating the Connect firmware/software. The problem I am having is that while I can log into the Sonos app, when I try to log into the “system” the log in fails.   I figure I need to log into the system to update it.   I’m told “something went wrong try again.”  I am guessing that the system was registered under my old, now inaccessible work email address even though it seems like the app itself works, I can play music etc.We had many issues with the system after the update earlier this year but most of them seem resolved.   Would really like to avoid a factory reset if possible.

Hello please i need some help … Please can someone tell the correct set up so i can listen to vinyl on 2 x  turntables with a citronic Mk 2 mixer to  sonos connect gen 1 , i have rca cables ..  and have tried many different connections to mixer and amp … no sound i have sonos 1 controller and sonos app  thank you . 

I have a pair of Sonos ERA 300 speakers, they are grouped, and I have a turntable connected to one of the speakers using the Sonos adapter (USB-C/Jack). However, the sound from the turntable only plays on one speaker. Is this normal?

 I’ve had a Sonos Ray sitting dormant in my room for a couple years now and it was purchased as a gift to use as the main speaker system for my player, but we haven’t had any luck connecting the two. Bluetooth connections on the turntable and WiFi connections on the speaker don’t let them connect. I’ve tried a 3.5mm to Optical cable connections between the two and haven’t had luck.I have Bluetooth, line/phono options and an analog out with an RCA cable on the Player and,WiFi connections (with AirPlay available), Ethernet port and the optical port on the Ray.Did it have to be specifically RCA out and not any regular 3.5mm? Is the digital to analog the issue and would a converter work?  Logically the cable should work but it might be Sonos settings that stop it from working? Could it be the phono/line setting on the table or a Sonos app setting that I’ve got wrong that is stopping this from working? Any tips on how to fix this issue?

Hi Everyone,I have an Audio-Technica ATLP60XBT Bluetooth-enabled turntable that I currently connect to a Marshall Bluetooth speaker. I'm trying to figure out if I can connect it to my existing Sonos speakers or if I need to add something to make it work.Here’s my Sonos setup:Move (Gen 1) Beam soundbar (Gen 1) Play 3 Two Play 1sI tried connecting the turntable to the Move via Bluetooth, but it didn’t work. I’ve seen mixed advice in other threads—some people seem to have success, while others don’t.Can I make this setup work? If not, what would you recommend as the best solution—a new speaker, a Sonos Port, or a different turntable?Thanks in advance for any advice!

Hi have a SONOS 1 system and a new AMP to deliver music to Bose speakers in my room. I have downgraded the AMP to Sonos 1. I play music on iTunes on my PC, and this gets into the Sonos system through my line in of the AMP. This plays without interruption on the many SONOS speakers I have, but the Bose speakers in my room drop out for a second every once in a while. How to ensure that the AMP sufficiently buffers sound for the Bose speakers, connected to the AMP?Thanks in advance for looking into this.

Hello Im trying to get my Amp to use trueplay for my in wall sonance architectural speakers. I can hear the shrill noise but then it says No Sonos Architectual speakers detected. I bought these from the sonos website. I'm using 16 gauge wire.  Any advice to troubleshoot?

On the verge of insanity here. I’ve upgraded all compatible products in my system (Play 1’s, arc) to the new S2 controller to have everything in one place. Plan was to leave my gen 1 Connect (which is incompatible with S2 controller) and Boost on the old app. After much effort I’ve managed to move everything I wanted to the new app. However when trying to now create a new system on S1 for the Connect/Boost I've ran into a wall. The Boost has connected fine, but when I tried to sort the Connect it just won't work. First my S1 app started crashing every time it asked me to enter the WIFI password when setting up Connect. Then when I tried on different device it just won’t work: app will run into problems due I think to WIFI connectivity. The infuriating part is that the Connect is in the exact same place it has been for years with no problems. I’ve tried everything: factory reset the connect, temporarily wire it to the router via ethernet cable and then move back once set up, but app sti

I have a sonos amp connected to ceiling speakers in my kitchen.  The amp is in a kitchen cupboard with the speakers wired back to the cupboard.My wife has bought me a pro-ject t1 phono sb. How can I get it connected to the amp. It can't be hard wired due to the location of the amp. I want to be able to listen to my records through the ceiling speakers if possible. 

I purchased a new turntable and made sure it had a preamp installed already. My current setup is pretty basic: Arc, two One:Play as surround sound, and a Sub. Based on my research, it seems I can just get the Port and connect the new turntable to that as it already has a preamp. Is that a correct understanding? I’m a little confused about the Amp and why I would need one if I do not have non-Sonos speakers.Also - I am considering purchasing two Era 300s to be used primarily for the music. Will it be possible to connect those to my system and create a setup just for music that uses just the 300s and the sub?TIA!

My system was working well but recently only one of four architectural speakers connected to an AMP has sound? I have interchanged the wire connection and only the same speaker has sound.

Hi.  I have a new Onkyo receiver and a new Port.  I have the digital coax output from the Port to the input of the receiver, as instructed in the setup.  I have an RCA output from the Line 2/B of the receiver to the Line In of the Port.  I have the Port grouped with two OneSL speakers.  I can see that the sound is going from receiver to the Port and the other two speakers; however, there is no sound output from these speakers.  What am I doing wrong? I have done the global software update to all of my Sonos products. 

I have a AMP with 2 speakers attached. The overall sound is not good for me as the equalizer is too poor. To have an acceptable sound i push the 2 levels at max … For such an expensive device it is a bit disapointing.To overcome this issue I would like to have an active equalizer between source and the Sonos AMP.I have found 2 options and your feedback would be greatly appreciated before shopping:Option 1 (expensive): i buy a Sonos Port and a EQ901 Equalizer from Deer Creek Audio. Setup would be:Sonos Port out → EQ901 → in Sonos AMP → speakers. I would manage music from the Port and the active equalizer from EQ901.Option 2: I buy an Bluesound Node Nano and the setup would be:Bluesound Node Nano → in Sonos AMP → speakers. I would manage music from my iphone via Airplay 2 (AM in lossless most of my usage way) and use the equalizer from the Bluesound.Makes sense ? Thank you in advance. 

as the title clearly indicates upon the successful addition of the Sonos boost to my home theater set up, it is not shown  as a device with options under system settings. it’s all shown here in this iCloud photo link. The first image is upon the successful addition and the second photo is upon the closing of the window that says that the boost will be displayed in settings.https://share.icloud.com/photos/0b4ORyJYCPum9Xq3ylOlQud8Qit is very important to me that I am able to display and change the settings for the boost so that I know that it is functioning correctly and that I am able to use it correctly. — Although all indications suggest it is working, I have evidence that it is not because all devices are still connected to the wireless network and not the Sonos network. But I am not 100% That it would not be connected to my wireless network.please help and if it was never a device fully integrated into the second version of this application; Sonos please add it completely

I have a sonos amp connected to ceiling speakers in my kitchen. The amp is in a cupboard and the speakers are hard wired back to the cupboard.My wife has bought me a Pro-Ject T1 Phono SB Turntable and I am wondering how I can get it to play through my ceiling  speakers. I am really hoping there is a way to connect it all up wirelessly. 

Trying to connect this sub to a Sonos amp and all I’m getting is a constant hum as for ceilings speakers play music but no audio through sub. Have played with all setting in app to match settings in back of sub but still a hum when I plug in both rca ports. Even tried another sub and still managed to hum so don’t believe it’s the cord or sub issue. I haven’t tried a ground loop yet and will have link below to what cord I am using but am just stuck. Confused as if I’m using the wrong cord or not?Amazon Basics 3.5 Aux to 2 x RCA... https://www.amazon.com/dp/B01D5H8KO2?ref=ppx_pop_mob_ap_share 

I have a Sonos Arc, a Sub, and two One SL speakers.  Would like to add a turntable and be able to play on my existing Sonos System.  If I get a Sonos Turn table and Sonos Amp can those be played through my Sonos system? Can I add Sonos Speakers to a office in home room and a patio and those speakers play what the Turn Table is playing?For the office in home what speakers would you recommend, room is about 12 by 14 feet.

Hi all, My Sonos Connect Gen 2 keeps dropping out. It can stay connected and working fine for days of use, then all of a sudden it will not be available in my system.Some basics: It’s connected by ethernet to a switch in my office. Wifi is turned off. I use toslink/optical to connect to a Denon amp with DALI speakers. I have a static IP address assigned in my address table. 192.168.1.100.When this tends to happen: I stream internet radio through tune-in. Once it’s playing it’s totally fine. But once i stop the stream through the app or through the physical button and leave it over night, the next day it’s almost guaranteed to not be connected. Other things i have noticed: I have noticed on reboot one time that there was interference or noise coming through my speakers. I am not sure what this was (could have been the cable, but unlikely). I suspect it was coming directly from the Connect itself.I think this is not a networking issue (as most people point to these days), but a hardware

I have a generation 1 Sonos system and really don’t want to upgrade. However, I am experiencing issues 0laying from my turntable through the Sonos connect - agree a couple of minutes it cuts out. Have tried everything recommended  and have decided the connect probably has a fault and I need to replace. Obviously not made now but can anyone suggest a place to buy a replacement which is in working order and ideally with some form of guarantee? Plenty on eBay but generally private sellers.

One of the amps has a dim white light, the other two are shining bright yellow lights

Hi, I have a Sonos AMP gen 3, but it does not reset to factory settings, only the white light flashes, I followed and applied all the instructions but I did not get any results

Hi community,After investigating my setup in other threads I still have some questions to get my Pro-ject turntables to work with my Sonos set…I currently have an Arc connected with 2 Sonos One as surround. My turntable is close to the Arc. I know none of these Sonos products has a compatible connector, but when I even try to use a connector AV to HDMI and connect the turntable (with a pre amp included, model T1 Evo Phono), it doesn’t work. Apart from the connector itself, is the Arc unable to retrieve and carry that signal for compatibility reasons?I thought about changing one or both of the One for Era 100 but I read somewhere that the Line In cannot be used if the actual setup is surround with the Arc, is that right? Does that mean the only option here is to buy a Port? For that price, I’d review my entire setup as it costs more than the turntable…Thank you!

Hello, I want to connect my old 2 sonos play 1 to my turntable , i read that i have to connect them to a sonos connect : is it correct ? There is a preamp in the turntable . It s enough to listen the music this setup ? sonos play 1 + sonos connect + turntable AT-LP120XUSB = listen to the music ? I precise  i havent yet a sonos connect thank you for you help  

Hello, I moved some furniture in my office and decided I wanted to use TruePlay again. I went in the app and when it went to confirm the speakers it came back as failed. I have 3 different amps with 3 different pairs of Sonos architectural speakers that aren’t working. I’ve had this setup for over 2 years and nothing has changed which leads me to believe it’s software based. Has anyone else noticed their amps not “seeing” the Sonos speakers?