Contributor I

Incremental volume control (tap slider) not working any more

Forum|Forum|5 years ago
February 19, 2021
20 replies
417 views

Hi,

Using Sonos S2 app on Android 10.

I used to be able to tap the volume slider either side of the marker and it would adjust the volume a small amount each time. This no longer works, has this feature been removed or is it just me?

Also when I have speakers grouped, if I want to adjust the volume of only one of the speakers in the group, I can no longer tap the volume marker, get a pop up and then adjust the individual speaker - I have to drag the slider to get the pop up - which is a pain as it adjusts the volume of all the speakers at first so I can access an individual.

Tried uninstalling and reinstall with no luck.

Thanks

volume slider

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Show previous replies

J

John B

ok then, I followed the advice to power cycle all my speakers and the phone. Unfortunately my expectations were met. The nice tap function to incrementally change the volume is dead...

That’s a shame - thanks for trying. I can only suggest you call Sonos Support, as this doesn’t appear to be a problem currently experienced by anyone else.

bockersjv

Local Superstar

Running Android 10 on my work phone and just tried this function. I never knew it was a thing!

Anyway it works fine. Maybe this is model specific?

James L.

Retired Community Staff

Hey @hodgeal and @Stefan Schober,

I’ve tested this on my Samsung Galaxy S20 (Android 11) and a Moto Z4 (Android 10) and it functions normally for me. Could you let me know the model of device you’re using?

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

S

Stefan Schober

Lyricist III

I'm using a Oneplus 6 since approximately 3 years now. This function always used to work on this device all the time since 3 to 4 weeks ago, give or take...

H

hodgealAuthor

Contributor I

Interesting you have a Oneplus as well Stefan, I was literally just replying…

My device is a Oneplus 6t, it’s strange because I have tested it on my partners Oneplus 5t and her new 9 pro and it works fine on those with our Sonos system.

S

Stefan Schober

Lyricist III

My wife still has my old Oneplus 3. With this it also works without any issue.

thomi_ch

Lyricist III

hey all

yes.. i also have that problem!!! you are no alome ;)

Oneplus 6, Android 10.3.9 OxygenOS

i also not get any feedback from sonos even ober email or playstore app review and contacting sonos only possible over a call?!?

what i do is press&hold the vol. bar and slide vol. up/down like this.

but tap the vol. bar not working.

have 3 samsung in the house and there its working..

wondering if its issue only on one+6?

maybe we should contact one+?

regards

thomi

J

John B

hey all

wondering if its issue only on one+6?

maybe we should contact one+?

regards

thomi

It is looking very much like OnePlus is the common factor, and checking with them would be a good idea.

S

Stefan Schober

Lyricist III

if that's t

...

It is looking very much like OnePlus is the common factor, and checking with them would be a good idea.

if it really is an issue with the OnePlus 6, then one of the last updates might have killed this feature. I have my device for nearly 3 years now and I was using this function of the Sonos app all the time. It stopped working a couple of weeks ago.

thomi_ch

Lyricist III

Hello

Have started a thread on Oneplus community:

https://forums.oneplus.com/threads/oneplus-6-incremental-volume-control-tap-slider-not-working-any-more.1421272/

Regards

thomi

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