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User185621
Avid Contributor I
June 3, 2022
Answered

Impossible to connect Boost

  • June 3, 2022
  • 14 replies
  • 879 views

Hello,
I cannot manage to connect my Boost. 
I purchased 2 new speakers One SL and when I connected them, all my existing speakers disappeared. I tried several things with no success so decided to delete all systems and reconnect my speakers. 
I reinitialized all speakers and the Boost. 
I have been able to reconnect all speakers but not the Boost. It is not even detected by my IOS app…
Any idea how to solve this?

 

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Best answer by Stanley_4

Are you using the “add new Sonos” option in your App that is connected to your existing system?

 

14 replies

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ratty
ratty
June 4, 2022

Which model of Netgear switch?

User185621Author
Avid Contributor I
June 4, 2022

Which model of Netgear switch?

GS308v3

ratty
ratty
June 4, 2022

Which model of Netgear switch?

GS308v3

Okay, a dumb switch. Not on the ‘incompatible’ list. No obvious reason why that shouldn’t work with Sonos just fine. 

    buzz
    buzz
    Grand Maestro
    June 4, 2022

    Ok. Before, my Boost was connected via a hub, and it was working well. 

    I just tried to connect the Boost directly to my internet box… and it works… So the problem seems that I cannot use my hub anymore… which is an issue for me… I only have 2 ports on my internet box (one for my TV box and one for my hub)…. Strange that it no longer works through the hub…

     

    Offhand I don’t know why BOOST would not work when connected to your switch. What is a “TV box”?

    One thing to try is to plug BOOST into the router, then connect your “TV Box” into BOOST. Yes, I know, some will chide me and remark that BOOST’s network speed is only 100Mbps, but this is probably sufficient for your application. Again, I don’t know why you would need to do this, but if it works OK, declare victory and move on.

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