Impossible to connect Boost

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Hello,
I cannot manage to connect my Boost.
I purchased 2 new speakers One SL and when I connected them, all my existing speakers disappeared. I tried several things with no success so decided to delete all systems and reconnect my speakers.
I reinitialized all speakers and the Boost.
I have been able to reconnect all speakers but not the Boost. It is not even detected by my IOS app…
Any idea how to solve this?

Sonos Boost

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Stanley_4Answer

Grand Maestro

Are you using the “add new Sonos” option in your App that is connected to your existing system?

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ratty

Which model of Netgear switch?

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U

User185621Author

Avid Contributor I

Which model of Netgear switch?

GS308v3

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ratty

Which model of Netgear switch?

GS308v3

Okay, a dumb switch. Not on the ‘incompatible’ list. No obvious reason why that shouldn’t work with Sonos just fine.

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buzz

Grand Maestro

Ok. Before, my Boost was connected via a hub, and it was working well.

I just tried to connect the Boost directly to my internet box… and it works… So the problem seems that I cannot use my hub anymore… which is an issue for me… I only have 2 ports on my internet box (one for my TV box and one for my hub)…. Strange that it no longer works through the hub…

Offhand I don’t know why BOOST would not work when connected to your switch. What is a “TV box”?

One thing to try is to plug BOOST into the router, then connect your “TV Box” into BOOST. Yes, I know, some will chide me and remark that BOOST’s network speed is only 100Mbps, but this is probably sufficient for your application. Again, I don’t know why you would need to do this, but if it works OK, declare victory and move on.

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