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iMac - Sonos Move - Can’t Connect Using AirPlay

Forum|Forum|5 years ago
February 14, 2021
14 replies
1152 views

Hello

I am using OS X El Capitan, with iTunes version 12.8.2.3.

Just can’t get Sonos Move to show/work as an Airplay device. iTunes keeps on quitting when I try a click the move speaker.Tried all the usual stuff, rebooting Move and Mac. Haven’t rebooted router just yet.

So, am I doing something wrong? Can Sonos Move actually work on El Capitan iTunes?

Many thanks

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Best answer by James L.

Hi timmychadwick,

The Sonos Move (and all other Airplay-capable Sonos players) use Apple Airplay 2. It would seem that based on the version of iTunes you’re running that it should be able to establish an Airplay 2 connection to the Move.

Since your iPhone and iPad are able to make that connection successfully, that points towards something on the Mac being the culprit here.

iTunes keeps on quitting when I try a click the move speaker.

Is the iTunes application crashing/closing when you click on the Move on the Airplay list? If that’s the case, I’d recommend getting in touch with Apple as this is an issue with the iTunes software rather than the Sonos Move.

If something else is happening, please let us know.

Show previous replies

James L.Answer

Retired Community Staff

Hi timmychadwick,

The Sonos Move (and all other Airplay-capable Sonos players) use Apple Airplay 2. It would seem that based on the version of iTunes you’re running that it should be able to establish an Airplay 2 connection to the Move.

Since your iPhone and iPad are able to make that connection successfully, that points towards something on the Mac being the culprit here.

iTunes keeps on quitting when I try a click the move speaker.

Is the iTunes application crashing/closing when you click on the Move on the Airplay list? If that’s the case, I’d recommend getting in touch with Apple as this is an issue with the iTunes software rather than the Sonos Move.

If something else is happening, please let us know.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

J

John B

Did you check whether the Move and Mac are on the same WiFi band, as I suggested? I have just seen a post on another thread where being on different bands seems to have been an issue.

I remain unoptimistic about this but I think it is worth a check.

T

tracker

Prodigy I

I assume if I’m on 12.8.2.3, that it must be Airplay 2? iTunes does not give one any clues as to whether it’s Airplay 1 or 2…

A Mac application named “Bonjour Browser.app” will at least tell you which speakers are advertising Airplay(1) and Airplay2 on your network. (Newer version now called “Discovery.app” in Apple’s App Store?)

It shows drop-down lists for all the services being advertised. The drop-down list labeled “AirTunes (_raop._tcp.)” will show speakers advertising (either version of) AirPlay. If you click on each speaker’s drop-down arrow, you can see its advertised parameters. If a speaker publishes its “pk” field, which I believe is its Public Key (crypto), it is (IME) an AirPlay2 speaker. AirPlay(1) speakers didn’t have “pk” because all their streams were encrypted with the same (supposedly-secret) key. This can’t tell you what iTunes is doing internally, but it will tell you what your system software “sees” from the speakers. Of course, if iTunes is crashing, you don’t really care if you answer the AirPlay(1)/AirPlay2 question above, because “it isn’t your problem to fix”. But just in case, now you know.

T

timmychadwickAuthor

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Thank you Tracker

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