Chromatic Producer I

IKEA Sonos Symfonisk stops playing or refuses to start

Forum|Forum|5 years ago
February 8, 2021
14 replies
1892 views

I recently bought two ikea sonos symfonisk systems and the experience has been beyond bad. To a point the two systems are basically unusable. Songs (streaming Spotify or Bandcamp) either refuses to start, just stops while playing, skips to a new song halfway or just skips halfway to not just the next song but a few songs ahead.

I have a full S2 Sonos system all over the house with no problems. Two high-end routers in Mesh-setup, a Sonos Boost. Everything is updated and I still not accept a ‘it’s a wifi signal issue’ as an answer. As its clearly not that. The signal is fine, there are no problems anywhere with any other products then these two Symfonisk speakers. A cheap ‘smart speaker’ preforms better.

Are these two systems simply broken and should I contact Ikea or is this something that can be solved through settings or somehow resetting them? It all seems very much more a software issue then anything else.

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AsgorathAuthor

Chromatic Producer I

I think the different channels has improved it. I’ve not had a real chance to test it (esp. as both are in a kids rooms, when they sleep they may not appreciate my testing the music playing there :p).

Thanks @Ken_Griffiths for all the support and thinking along with me so far!

AsgorathAuthor

Chromatic Producer I

Sadly nothing is fixed :/ Its even getting worse. Turning music on these two speakers cause delays in the Sonos op for the entire system. And even for other sonos devices to stop showing.

This cannot be a network issue or something I can fix. All I can say do not buy this product! Huge huge disappointment in Sonos their quality control. I removed the two systems and everything is fine again. A 5 euro bluetooth speaker funtions more reliable. :(

D

Dangerous_D

Lyricist I

Same issue with one of these speakers at my apartment in town.

At home I have two and connected to my existing system and works fine. But at the apartment, the IKEA speaker stops and restarts wherever it wants.

R

ralvarez

Lyricist I

Same issue here.