IDAGIO app crashes

Forum|Forum|5 years ago
May 15, 2021
18 replies
398 views

Hi there,

After the latest (very long awaited) Sonos app update, my IDAGIO app now crashes each time I try to connect it to the Sonos system (Sonos Connect).

I’ve contacted IDAGIO support and they direct me to Sonos since all the inquiries came after the update.

I’m using the latest version of iOS.

Honestly guys, you’re not that much lucky with your app ☹️

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Best answer by Galbax

I can connect with the Spotify app and the Amazon app also. Just not with the Idagio app. So might well be an Idagio app issue. I am perplexed that I can’t connect with the Idagio app on my iMac either as it is not an iOS device.

Show previous replies

H

HartigAuthor

Enthusiast I

@Galbax thanks. They told me the same. Let’s hope for the best.

D

d2h

Lyricist I

I just downloaded IDAGIO app today and signed up. As you say, the app crashes every time I try to send it to SONOS. I tried doing it from iPad and the song just stopped playing. Sending via Air Play 2 works fine. Looking forward to resolution.

H

HartigAuthor

Enthusiast I

I just downloaded IDAGIO app today and signed up. As you say, the app crashes every time I try to send it to SONOS. I tried doing it from iPad and the song just stopped playing. Sending via Air Play 2 works fine. Looking forward to resolution.

Perhaps you will consider reporting the issue to IDAGIO support. The more the better :wink:

G

Galbax

Lyricist III

The latest update to IDAGIO today did not fix the problem for me. I don’t know if it was intended to do so but in any event, I let them know.

H

HartigAuthor

Enthusiast I

@Galbax me neither. However, IDAGIO support wrote to me that they have located the issue and expect to have a fix ready within a week or so. Thumbs up 👍

D

d2h

Lyricist I

IDAGIO app updated and seems to be working.

G

Galbax

Lyricist III

Thanks d2h. I updated the mobile device updates and the app is now working. Not so for my iMac, but I haven’t seen an update for that yet. Hopefully soon.