I am Sick of my Sonos

Forum|Forum|4 years ago
September 10, 2022
17 replies
297 views

Having returned my first Sonos Roam to the retailer as it simply didn’t work at all, and received a replacement, I am finding the replacement impossible to use too. Apple Music won’t work with it (Sonos cannot access my playlists even though it lists them), and the connection with Bluetooth is very unreliable.

I am returning my second Sonos roam to the retailer for a full refund and will never purchase another Sonos product again. The Sonos Roam is very probably the worst consumer product I have ever had the stupidity to buy.

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ratty

No thanks. I shouldn’t need recourse to a user community for a speaker.

It isn’t just a speaker. It’s a network computer with audio output capabilities, designed to operate as part of a multi-room music system.

106rallye

And that’s why it does not work out of the box on bluetooth…….

https://support.sonos.com/s/article/4994?language=en_US

P

PBNZAuthor

No thanks. I shouldn’t need recourse to a user community for a speaker.

It isn’t just a speaker. It’s a network computer with audio output capabilities, designed to operate as part of a multi-room music system.

I Realize that. But it’s not a good start is it, if the first component of the network I intended to build is so unreliable. I hate to think of the trouble I’d have with a network of them, where the number of relationships between nodes increases exponentially with the number of nodes present ...

P

PBNZAuthor

No thanks. I shouldn’t need recourse to a user community for a speaker.

Then why are you here?

I came here to check other users’ experiences and advice. As one member Of this forum stated, it could’ve been a user problem; but with the number of similar issues and unhappy users reported in this forum it appears that I’m far from alone. Besides, I have a physics degree from Imperial College London, I’ve worked as a semiconductor process engineer, I know how to sort technical problems. So it is quite clearly not a user issue.

I won’t be responding to any further comments as I’m returning the unit

M

Marcellus H.

Trending Lyricist I

@PBNZ Did you use your roam with or without a case/cover?

People are entitled to their own opinions, but not to their own facts.

M

Manu84

Enthusiast I

Hi

I made a tread previously because I had too many issues with my Roam, and reading many helpful treads here in the comunity I found many helpful advices. I have my Roam since April, it is absolutely a great speaker, it sounds gorgeous being too small, it has all the smart features that you won’t find in any other speaker, waterproof design and ready to play music anywhere you go, with Wifi and Vluetooth. Yea, I struggled a lot with it to make it work as expected, Mine has been working ok since I made a large network reboot, rebooting the network hardware and disconnecting many devices, I mainly use it with Alexa voice control, Spotify Connect or with the native Apple Music app either with Airplay or Bluetooth, or occasionally with the Sonos app, I haven’t noticed any stoppage or skipping since then, so far. The only thing that is getting me worried is that I lost its power cord and I don’t know how to charge it safely, I’m using my iPad Pro USBC Power cord to charge it, and I’m afraid my speaker would get damaged at some point, Where can I buy a new power cord and the Sonos power adapter for Roam? What should I do if the battery or the speaker get in a fault condition? Kind regards

La discapacidad visual no es ningún impedimento, a disfrutar Bros

Airgetlam

Sonos sells replacement cables and chargers on their website, but there is nothing wrong with your current method of charging, and it won’t harm the Roam in any way.

Bruce

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