Skip to main content
WR16TON
Contributor I
February 22, 2025

has anyone managed to fix the amp not powering on?

  • February 22, 2025
  • 4 replies
  • 335 views

My Sonos amp has no power light, reset is not working. I have tried alternative power cords

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

4 replies

Pools-3015
Pools-3015
Prodigy I
February 22, 2025

Have you contacted Sonos Support to speak with them about the issue?

They have more tools and insight to issues that users do here.

Burt it sounds like a hardware failure from what you are describing.

    Schlumpf
    Schlumpf
    Virtuoso
    February 22, 2025

    My Sonos amp has no power light, reset is not working. I have tried alternative power cords

    Sound like a hardware issue. I strong recommend to contact Sonos support via phone. 

    Ralf
      WR16TONAuthor
      Contributor I
      February 23, 2025

      I did they just said there is nothing they can do and to buy another…

      buzz
      buzz
      February 23, 2025

      Currently, SONOS does not offer any repair options in the US. There are some 3rd party repair options in the UK and EU. You can also find some DIY videos online. Note, however, a unit that has been disassembled is no longer eligible for any SONOS defective replacement discounts.

        Terms & ConditionsAccessibility statement